Service Manager

Title: Service Manager - Premier European Import Dealership | Capital Region, NY | OTE $160K-$175K Overview: Our client, a nationally consolidated, privately owned dealership group, is seeking an experienced and process-oriented Service Manager for one of their European import franchises located in New York's Capital Region. About the Role: The selected candidate will oversee a team of approximately 30 fixed operations professionals in a profitable but underperforming department-offering a rare opportunity to make a measurable impact on performance, profitability, and customer satisfaction. Key Responsibilities: • Lead and develop the service team to maximize productivity and customer satisfaction. • Refine processes, workflow, and communication across departments. • Drive profitability through disciplined leadership and performance metrics. • Partner with senior management to align operational strategy with group goals. Qualifications: • Proven experience as a Service Manager or Fixed Ops Leader in a franchised dealership setting. • Strong leadership and organizational skills. • Experience with a European import brand preferred. • Demonstrated ability to improve CSI, efficiency, and team morale. Compensation: • On-Target Earnings: $160,000-$175,000 annually (commensurate with experience). • Comprehensive benefits package offered. How to Apply: Submit your resume in confidence to or contact Jack Young directly at (516) 933-1234.

Created: 2026-03-04