Customer Service Representative Part time position

Part-Time CSR (potential to turn into Full-time position)As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.Specific Responsibilities:Receive incoming calls in professional and courteous mannerPrioritize and coordinate the scheduling of servicesCoordinate delays in schedule with customers and service techniciansUse customer development techniques to solicit work through phone, email, mail and personal customer contactsPerform other duties as needed which may include cross-training in related positionsJob Requirements:Minimum one year experience would be recommended, but not requiredStrong written and verbal communication skills, all phone & computer basedDetail-oriented with strong data entry skillsPositive Attitude & voice is Key for this position - must be very friendly to communicate through phonesTeam player who can work independentlyBenefits: Benefits package varies by locationWe are actively interviewing for this position - Apply today and our hiring manager will follow up!All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Created: 2026-03-04