Internet Business/Sales Development Center Associate (...

About UsAncira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.Job DescriptionThe Ancira-Winton Chevrolet is currently interviewing for an Automotive Business Development (BDC) Sales Coordinator. This role is often the first point of contact for our customers and plays a critical role in creating a positive, professional auto selection and purchase experience.The Sales Coordinator works closely with customers, Sales Associates, Sales Managers, and Service team members to assist customers in planning dealership visits and vehicle test drives. Qualified candidates must represent the dealership in a friendly, knowledgeable, and professional manner at all times.Income Range: $50,000 - $85,000 AnnuallySchedule: Monday-Friday rotating early/late shifts, Early: 8:30am-6pm Late: 12pm-9pm. Saturday: 9am-7pm, Off: One day during the week(Tuesday/Wednesday) and Sunday.Benefits Health, Dental & Vision InsuranceDisability Insurance, Life Insurance, and Mental Health CarePaid Time OffPaid Holidays401k with Employer Match Employee DiscountsEmployee Assistance Program Responsibilities Serve as the first point of contact for incoming customersReceive and respond to internet leads, phone calls, and online chatsPromptly follow up with customers to set appointmentsProvide knowledgeable assistance matching customers with Chevrolet and used vehicle optionsUnderstand and communicate basic vehicle capabilities including towing capacities and truck classificationsDocument all customer interactions, appointments, and outcomes in CRM and BDC tracking toolsAssign leads and appointments to Sales Associates based on established processesFollow phone, email, and follow-up scripts and workflowsDirect non-sales inquiries to the appropriate departmentCollaborate with other BDC Coordinators to ensure a seamless customer experienceMaintain awareness of current incentives, programs, and dealership updatesHandle customer concerns with professionalism, integrity, and poiseUtilize multiple technology tools efficiently and accuratelyAnswer phones using approved greeting standards Qualifications Strong listening, communication, and typing skillsProfessional verbal and written communication with proper grammar and punctuationSales or customer service experience preferredProficiency with basic computer programs (Word, Excel) and web browsersAbility to multitask and manage multiple customer interactionsPositive attitude with a desire to succeedReliable attendance and adherence to scheduled hoursAbility to represent Ancira Auto Group with professionalism and exceptional customer serviceCell phone usage limited to work-related communication during shifts We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply. EOE

Created: 2026-03-04