Quality Assurance Analyst, RISE

Salary: Depends on Qualifications Location : Houston, TX Job Type: Regular Full-time Job Number: 16229 Department: Public Health Services Division: Community Health & Violence Prevention Services Opening Date: 02/10/2026 Closing Date: 4/30/2026 11:59 PM Central Position Description If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Position Overview: The Community Health and Violence Prevention Services Division Quality Assurance Analyst ensures RISE (Relentless Interrupters Serving Everyone) effectively reduces violence by monitoring data, evaluating interventions (i.e. street outreach, community- and hospital-violence intervention), checking service quality, and reporting on outcomes, focusing on data integrity, participant tracking, and compliance with policies and procedures, and best practices for community-centered, public safety strategies. Duties & Responsibilities:Monitor adherence to community- and hospital-violence intervention programs' best practices, such as trauma-informed care, conflict mediation protocols, evidence-based strategies, and ensure adherence to program protocols, policies and procedures (e.g., outreach, referrals) to assess effectiveness. Conduct records review, audit program data for accuracy (e.g., meaningful relationships, participant engagement, prevention of potential violent incidents). Analyze data on program effectiveness, evaluate service delivery, identify trends, gaps in resources and/or outreach, and provide feedback for continuous improvement, potentially using quantitative/qualitative methods. Generate reports for stakeholders (e.g., management, county officials, community partners) on program impact, performance and outcomes. Use insights from data and evaluations to recommend program enhancements, new strategies, and resource allocation. Build and maintain relationships with internal and external stakeholders to ensure analyses are aligned with agency requirements, including working closely with the Office of Planning and Innovation on strategy and planning, and evaluation and performance management. Acts as a liaison and assists with any violence intervention collaboration needs from the Community Health and Violence Prevention Services Division, as needed. Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call (713) 274-5445 or email Requirements Education:Bachelor's degree in Public Health, Education, Social or Behavioral Sciences or other Related Field from an accredited college/university Experience:At least one (1) year of experience in Program Evaluation, Compliance, Data Management, Quality Assurance and Control, and/or Violence Prevention Strategies Certifications/Licenses:Valid Texas Driver's License (upon hire) Knowledge, Skills and Abilities:Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent communication skills (verbal & written) Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment Ability to maintain confidentiality when dealing with sensitive information Ability to work well with public and staff members Must use your personal mobile device for our Multifactor Authentication process Core Competencies: Organizational Leadership Understands the organizational mission Understands ethics and public good; is concerned with public trust Demonstrates respect for the opinions and beliefs of others Collaboration Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission Demonstrates a sense of responsibility for the success of the group Collaborates with others to improve quality and address needs Innovation Ability to adapt to change Interpersonal Abilities/Personal Characteristics Treats others with courtesy, sensitivity, and respect Behaves in an honest, fair, and ethical manner Assesses and recognizes own strengths and weaknesses Uses sound judgment Self-motivated Organizes and maintains work environment to allow for maximum productivity Communication Communicates clearly and effectively, both orally and in writing NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. PreferencesExperience in statistical analysis, data visualization General Information Position Type and Typical Hours of Work:This is a full-time position. Monday through Friday, from 8 am to 5 pm, depending on division and department needs including community engagement events. Work Environment:This position is primarily office-based, offering a professional and collaborative workspace utilizing technology to support daily tasks, including computers, phones, and software applications. While much of the work is desk-based, the role may also involve meetings, video conferences, and in-person interactions with colleagues or clients. Physical Demands:Must be able to lift up to 50 lbs. Must be able to sit, bend and stand for extended periods of time. Work Location:Harris County Public Health: Community Health & Violence Prevention Division - 1111 Fannin St. Houston, Texas. 77002. Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental LeaveSick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work scheduleMETRO RideSponsor Program Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: 01 Which of the following best describes your highest level of education completed as it relates to this position? Bachelor's Degree Master's Degree or higher N/A; No Degree 02 If you selected a degree in response to the previous question, which of the following disciplines best relates to your degree most relevant to this position? Public Health Education Social or Behavioral Sciences Other Related Field N/A; No Degree 03 Which of the following best describes your verifiable experience in Program Evaluation, Compliance, Data Management, Quality Assurance and Control, and/or Violence Prevention Strategies.(To be considered, the qualifying experience must be documented in your application's employment history) Less than 1 year 1 year or more I do not have this experience. 04 Please provide details about your verifiable experience in Program Evaluation, Compliance, Data Management, Quality Assurance and Control, and/or Violence Prevention Strategies.DO NOT USE "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities, (d) employment dates (ex. MM/YYYY to MM/YYYY). If you do not have this experience, please type "None" in the space provided. 05 This role requires a Valid Driver's License (Texas upon hire). Do you have a Valid Driver's License? I have a valid Texas driver's license. I have a valid driver's license from another state but can obtain a Texas license upon hire. I do not have a valid driver's license. 06 Which of the following best describes your verifiable experience in statistical analysis and data visualization.(To be considered, the qualifying experience must be documented in your application's employment history) Less than 1 year 1 - 5 years 5 - 10 years 10 years or more I do not have this experience. 07 Please provide details about your verifiable experience in statistical analysis and data visualization.DO NOT USE "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities, (d) employment dates (ex. MM/YYYY to MM/YYYY). If you do not have this experience, please type "None" in the space provided. Required Question

Created: 2026-03-04