Print Shop Supervisor

The Print Supervisor helps to oversee day-to-day operations of the company's in-house print shop, ensuring high-quality, on-time, cost-effective production and fulfillment. This role leads a team of print and fulfillment professionals while driving process efficiency and continuous improvement. The ideal candidate is hands-on, highly organized, and motivated to remove bottlenecks, manage multiple priorities and enhance structure and accountability across print production and fulfillment. This role is onsite 5 days a week at our Richardson, Texas location with some additional weekend shift work as needed. Print Shop Operations & Fulfillment Management • Help to manage end-to-end print shop operations including intake, job planning, scheduling, production, finishing, packaging, and fulfillment. • Ensure production quality standards, brand consistency, and adherence to turnaround times, deadlines, and service levels. • Identify and prioritize work for appropriate printers and timelines to ensure printed in priority order. • Review layouts, proofs, and files for print accuracy and production readiness. • Enforce quality control standards and approve final print jobs. • Trouble-shoot complex software issues and print production issues. • Oversee equipment utilization, track meter readings, and coordinate preventative maintenance and maintenance logs. • Administer safety compliance and educate team members. Maintain a safe, clean, and compliant work environment. • Lead, train and mentor a team of print operators and fulfillment staff; model a culture of accountability, collaboration, and continuous improvement. • Provide a high-level of customer service and professionalism when interacting with vendors and team members. Process Efficiency and Cost Management • Identify, analyze, and eliminate operational bottlenecks across production and fulfillment. • Drive process improvement initiatives to streamline workflows, reduce rework, improve cycle time, and optimize costs. • Standardize work practices, improve documentation, and implement scalable systems for job intake, prioritization, and tracking. • Track and conduct monthly inventory for paper, toner, finishing supplies, packaging materials, and shipping needs. Owns the backroom cleanliness and organization. Required Qualifications • 5+ years of experience in print production, in-house print operations, in a related fulfillment/production environment. • 2+ years of experience in leadership (Print Supervisor or Production Lead). • Proven ability to manage people and drive team performance. • Demonstrated experience driving process improvement, operational optimization, and workflow standardization. • Strong working knowledge of print production workflows (digital print preferred), RIP software, color management, and fulfillment operations. • Ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence. • Share any potential risks and create mitigation options to solve issues. Preferred Qualifications • Experience leading and training in a corporate or mid-large size business print operation. • Familiarity with Lean, Six Sigma, Kaizen, or similar continuous improvement methodologies. • Experience with job ticketing/work order systems. Physical / Environmental Requirements • Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available). • Ability to lift, up to 50 pounds, and move supplies around the building. • Comfortable working in a production environment with printers, finishing equipment, and shipping supplies. • May be required to cover some shifts on occasion that are outside normal business hours.

Created: 2026-03-04