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Store Loss Prevention Specialist

Ross Stores, Inc. - Santa Barbara, CA

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Job Description

Join Our Team and Make a Difference! At Ross, we pride ourselves on offering a dynamic and fun work environment where our people are our priority! As a leading off-price retail chain with over 2,200 stores, we are dedicated to delivering high-quality brands and on-trend merchandise at incredible savings. Join us in providing a treasure hunt experience for our customers! What You Can Expect: Success: Be part of a winning team that strives for excellence and personal growth. Career Growth: We invest in developing our talent and helping our associates advance. Teamwork: Collaborate with a diverse group to tackle challenges and find effective solutions. Community Commitment: Embrace diversity and inclusion, making a positive impact in our community. Located at our corporate headquarters in Dublin, CA, our Fortune 500 company generated $20.4 billion in revenue in 2023, reinforcing our commitment to an inclusive workplace with learning opportunities for all. GENERAL PURPOSE: The Store Loss Prevention Specialist plays a critical role in ensuring a safe shopping environment by being a visible presence at store entrances and on the sales floor. Responsibilities include greeting customers with warmth and vigilance against theft and fraud while promoting compliance with company policies. KEY RESPONSIBILITIES: Safety & Security: Prioritize safety by practicing safe behaviors and assisting leadership in maintaining a secure environment for customers and associates. Customer Engagement: Greet customers with a smile and provide outstanding service, ensuring everyone feels welcomed. Theft Mitigation: Monitor for shoplifting through observation and gathering intelligence, communicating findings to store leadership. Operational Shortage Reductions: Educate the team on effective processes for minimizing losses and promote compliance with checkout procedures. WHO YOU ARE: High School diploma required; AA degree preferred. Experience in retail supervision and loss prevention is advantageous. Excellent communication and conflict resolution skills. Ability to work in a fast-paced environment and maintain a professional appearance. Willingness to comply with all legal regulations for security positions. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods and manage objects weighing over 25 lbs. Regular bending, stooping, and crouching may be required. COMPENSATION: The base pay range for this role is $18.00 - $18.50, dependent on various factors such as experience and location. Other rewards may apply. At Ross, we are proud to be an equal opportunity employer. We celebrate diversity and are dedicated to ensuring all staff members and customers feel valued and welcomed.

Created: 2026-03-04

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