Service Manager - Product Support Division

Service Manager Product Support Division - Omaha, NE Logan Contractors Supply, Inc. (LCS) - a trusted leader in the construction supply industry - is looking for a driven, hands-on Service Manager to lead our service operations at our Omaha, NE location. If you thrive in a fast-paced environment, enjoy leading teams, and take pride in delivering exceptional customer service, we want to hear from you! Position Overview As our Service Manager, you'll play a key leadership role in keeping our service department running at peak performance. You'll lead a talented team of technicians, ensure top-tier customer satisfaction, and help drive operational excellence across our equipment service and rental fleet. What You'll Do Report directly to the Branch Manager and Director of Product Support Oversee daily service department operations Schedule and coordinate service and repairs for customer-owned and rental equipment Dispatch and manage field service calls Assign and prioritize daily technician workloads Coordinate preparation of new and used equipment, warranty repairs, and rental units Help establish technician goals and development paths Supervise, mentor, and coach staff - including conducting performance reviews Manage team schedules to ensure optimal coverage and efficiency Foster a collaborative, high-performance team culture Stay current on technical updates and industry regulations Partner with leadership to develop and execute strategic account plans Provide clear, timely repair quotes to customers Monitor and communicate customer satisfaction metrics Collaborate with Parts and Service teams to deliver full-service solutions Promote a positive, solutions-focused work environment Training & Development LCS provides specialized equipment training to ensure you and your team are set up for success. What We're Looking For Previous Service Management experience in equipment or automotive (preferred) Prior Technician experience (preferred) Strong leadership, communication, and organizational skills A customer-first mindset with a passion for operational excellence Why Join LCS? We value our team and offer a competitive benefits package, including: Health, Dental, Vision, Life & LTD 401(k) with Employer Match Paid Time Off (PTO) Paid Holidays Bonus Opportunities Job Type: Full-Time (Monday - Friday) Pay: Commensurate with experience If you're ready to lead, motivate, and make an impact, apply today! 2/27/26

Created: 2026-03-04