Business Analyst

Staff Aug Bid # SA.146 Department Requesting Resource Contract Management Initiative NEIS Transformation Project Programmatic need being met by this request The Technical Business Analyst is the functional support bridge for the NYSERDA users and IT for the PeopleSoft Contract Management and Financial Modules (NEIS). This point person is critical for NEIS functional troubleshooting and routine management, resolving urgent and regular NEIS issues for Contracts, Finance and Program Staff pertaining to the NEIS ERP system. Where the work will be performed Albany office for 6 months, possibly hybrid thereafter Location of Resource Commutable distance to Albany office Is travel required for this position no Is any equipment required to be provided by the contractor or will be provided by NYSERDA for this position? Contractor must have computer, cell phone, and access to reliable high-speed internet Desired Start Date 4/13/2026 Expected Duration of Engagement (Years) 3 Estimated % FTE Being Requested 37.5 hours/week Select the Appropriate NYSERDA Title You are Seeking to Fulfill Business Analyst Skills and Experience Needed NYSERDA Title You Are Seeking to Fulfill Business Analyst General Guidance for Expected Years of Experience 3+ years Technical & Professional Skills & Knowledge Is able to work independently and has a solid understanding of project management methods, processes, standards and tools. The individual needs to be proficient at documenting requirements and specifications, and creating visual aids to represent business processes using standard methods. Experience and skill in discerning true requirements stemming from needs as opposed to business units' less critical wants and wishes. Creativity in Project & Program Development Has demonstrated ability to implement projects in a timely manner. Demonstrates the capability to manage all aspects of on going projects with no supervision. Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgement. Effectively discharges general technical and project management assignments in a timely manner. Demonstrates strategic thinking connected to the organization's goals. Leadership / Interpersonal Relations / Judgement Has demonstrated he ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Provides guidance to junior staff when appropriate and can supervise the day-to-day work of interns. Has full confidence of peers and superiors. People skills have developed to show leadership and an ability to motivate others. Communication Skills & External Relations A strong customer orientation, with active listening skills and the ability to understand and define and document business needs comprehensively. Produces effective and purposeful written material that requires no editing. Constructively edits work and mentors junior staff. Effectively represents Authority in difficult or complex negotiations with outside contacts and customers. Presents ideals clearly and concisely in oral and written format. Primary Responsibilities, and Minimum and Preferred Qualifications What skills are needed to be successful in this role? . A keen attention to detail and a penchant for mastering and understanding details for the purpose of simplifying the landscape for others. • Able to understand user problems and identify the corrective action, make the correction in the system or work with the technical team to address • Extraordinary diligence, thoroughness and follow-through in a high volume, fast-paced environment. • Demonstrated customer service orientation • Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement. • Demonstrated troubleshooting of Financial or Contracting systems, preferably Oracle Peoplesoft • Experience in user acceptance testing (UAT) of Financial or Contracting systems, preferably Oracle Peoplesoft • Experience in assigning . establishing, maintaining user access security including workflow security during onboarding and offboarding of users in a Financial or Contracting systems, preferably Oracle Peoplesoft Are there any specialized skills that must be present for the position to be successful? - Proven experience working in contracting/financial database systems, Oracle Peoplesoft experience strongly preferred - Minimum 3 years demonstrable work experience for Business Analyst - Minimum 7 years demonstrable work experience for Sr Business Analyst Education, Certifications, Degree requirements .In depth understanding of Oracle Peoplesoft strongly preferred Microsoft Office: Word, Excel, PowerPoint, Teams, One Drive, SharePoint, Salesforce, Oracle Peoplesoft, Tableau . Atlassian Suite: Jira, Confluence, Adobe Tasks NEIS is NYSERDA's current contract and financial system of record and is an Oracle Peoplesoft server based platform, This position will work with the incumbent to understand and document the following responsivities in order to perform independently after the initial training period.. . Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. . Perform all functions associated with Administrator rights in NEIS . Establish, maintain, and execute user access security in NEIS including workflow security for the onboarding and offboarding of users, and support Single Sign On (SSO) security issues . Ensure all workflows within NEIS continue to function smoothly, update workflows as processes change . Engage in daily triage of issues or glitches that may affect the timely processing of items such as invoices, collaborations, contracts, etc. . Manage errors, customizations, and SQL updates through the issue-ticketing system. . Develop and maintain a strong working relationship with IT and the systems contractor to ensure the best and most cost-effective technical solutions . Develop business requirements for NEIS enhancements and reports to ensure solutions meet business needs and requirements . Assist with the coordination of technical and functional activities associated with PeopleSoft software system upgrades, patches, and fixes . Coordinate with the Finance Team to apply funding code changes to Purchase Orders as requested by program staff. . Develop and run both regular and ad hoc reports and queries to respond to information requests from executive staff as well as other program staff, and assist staff with the design and development of queries and reports to meet users' need By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.

Created: 2026-03-04