Front Desk Support

Salary: $19.19 - $19.78 Hourly Location : Tualatin Hills Athletic Center - Beaverton, OR Job Type: Part-time Job Number: 26-00024 Department: ATHLETIC CTR Opening Date: 02/23/2026 Closing Date: 3/15/2026 5:00 PM Pacific Description The Tualatin Hills Park and Recreation District (THPRD) is seeking highly organized Front Desk Support staff committed to delivering exceptional customer service. The Front Desk Support position serves as the first point of contact for visitors, focusing on creating a welcoming and inclusive environment for our patrons. Scheduling Staff are typically scheduled for 3 to 28 hours per week, between 5:45 a.m. and 10:15 p.m. Currently, shifts that need coverage are as follows: Monday 11:30 a.m. - 4:30 p.m.Tuesday 11:30 a.m. - 4:30 p.m.Wednesday 11:30 a.m. - 4:30 p.m.Friday 2:00 - 10:15 p.m.Saturday 7:45 a.m. - 2:15 p.m.Saturday 1:30 - 9:15 pm Times may vary based on programming needs. Pay The hiring range for this position is $19.19 to $19.78 hourly, based on experience and internal equity. The full hourly range for this job classification is $19.19 to $21.63. Staff may be eligible for a merit increase at the end of September. Key Responsibilities: Answer multi-line telephone and direct calls to appropriate personnel and take accurate messages. Greet the public and provide information and assistance regarding schedules, program descriptions, and other general information over the phone and in person. Perform general clerical support, such as preparing and formatting forms, letters, and reports from rough draft or detailed instructions. Assist the public with program enrollment by signing participants up for programs, receiving money, and performing related registration procedures. Create a positive experience for customers through professional and courteous behavior. Assist with the daily cleaning and sanitization of the work area and maintain the health and safety of all participants and staff. Qualifications Previous administrative and clerical support experience preferred Knowledge of office management principles and ability to apply them to workplace tasks Ability to create a welcoming and inclusive environment Basic proficiency in Office 365, including Word, Excel, Publisher, and Teams Click here to view the full job description. Application Review: Applications will be reviewed as they are received to assess qualifications and fit for the role. Candidates whose qualifications align with the position's needs will be contacted directly to discuss the next steps. This recruitment will remain open until all positions are filled. THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Human Resources at . Please follow THPRD on LinkedIn, Facebook, and Instagram to learn more about our award-winning organization. What We Offer You Enjoy comprehensive benefits as a part-time employee, including access to a confidential Employee Assistant Program, complimentary drop-in visits to THPRD recreation facilities, discounts on various class offerings and more! THPRD is committed to providing flexible part-time employment options tailored to your individual needs. PART-TIME VARIABLE (PT): Part-time variable (PT) employees work less than 29 hours per week on average annually. However, they have the option of working additional hours during periods like summer or winter months. PT are eligible to receive benefits such as Paid Time Off (PTO), Holiday Pay, Compassionate Leave, and Inclement Weather Pay (if required to work). SEASONAL: Seasonal employment is temporary and allows employees to work only during certain times of the year, up to 40 hours per week for a maximum duration of six (6) consecutive months. Seasonal employees are eligible to receive benefits such as Holiday Pay, Compassionate Leave, and Inclement Weather Pay (if required to work). Effective February 15, 2026, seasonal employees will also be eligible to accrue Paid Time Off (PTO)! Available to all classifications:Great Place to Work THPRD is a certified as of June 2024! THPRD offers opportunities to participate in Employee Resource Groups, including employee-led affinity groups, a Transformation & Allyship Group, or the district's Welcoming & Inclusive Committee. These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD's webpage. Bilingual employees who utilize their language skills in the workplace up to 10% of the time, can earn an additional 5% pay incentive. Employee appreciation events, employee recognition programs and more! Health & Wellness Employee Assistance Program (EAP) which includes, legal consultations and mediation, wellness and gym discounts, up to six (6) free counseling sessions, per counseling issue, life and career coaching, home ownership and housing support program and much more! All members of the employee's household are covered and may use EAP services. An Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household Employees and their household can register for camps and classes during in-district registration and receive a 20% discount Leave Paid Time Off - Paid leave type for part-time variable employees. Paid Time Off (PTO), will accrue at a rate of one (1) hour earned for every 30 hours worked. This is in addition to Sick leave and may be scheduled by employees for any reason! Effective February 15, 2026 the accrual rate for PTO will increase to one (1) hour earned for every 23 hours worked and will include seasonal employees! The ability to accrue paid sick leave at a rate of one (1) hour earned for every 30 hours worked Family Medical Leave eligibility for qualified family and medical related reasons Paid compassionate leave is available to all part-time employees to grieve the loss of an immediate family member, to make arrangements (if necessary), and to attend memorial services. Employees are eligible for paid compassionate leave for up to the hours scheduled in their average work week. Retirement Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck Local Government An opportunity to make a difference within your community through public service A variety of opportunities within local government that support your professional development and evolving interests! Opportunities to apply for internal positions, explore a variety of park and recreation careers, and gain meaningful experience. THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the website Community Partnerships Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear 01 Please select the option that best reflects your experience providing the first point of clerical and customer support in a public setting? (Public, meaning an environment where your work location is at or adjacent to the main entrance and you're handling both scheduled and walk-in traffic from visitors and customers, telephone calls, etc.). No experience Less than six months At least six months, but less than one year More than 1 year 02 Please select the option that best reflects your experience using Word, Excel, and all functions of Microsoft Office. No experience Less than six months At least six months, but less than one year More than one year of experience 03 Please select the shifts for which you are available. Monday 11:30 a.m. - 4:30 p.m. Monday 6:15 p.m. - 10:15 p.m. Tuesday 11:30 a.m. - 4:30 p.m. Wednesday 11:30 a.m. - 4:30 p.m. Friday 2:00 - 10:15 p.m. Saturday 7:45 a.m. - 2:15 p.m. Saturday 1:30 - 9:15 pm 04 Would you be interested in an on-call position with hours that vary week-to-week? Yes No 05 Briefly tell us about your availability. Please include any days or times you are unavailable to work in your response. 06 In 200 words or less, please describe your experience providing the first point of clerical and customer support in a public setting. Specifically, we want to hear about your experience in creating a welcoming and inclusive work environment for customers and colleagues. 07 Will you be claiming Veterans Preference? Yes No Required Question

Created: 2026-03-04