Part-Time Retail Customer Service Associate

Your Impact at Lowe's As a Customer Service Associate, your exceptional customer service skills combined with a genuine passion for helping others will create a welcoming environment for customers at Lowe's. If you love engaging with people and enjoy solving home improvement challenges, this role is a perfect fit for you! How We Support You Lowe's is committed to supporting your professional goals, whether you're looking for a flexible part-time position or a stepping stone for future growth. Join our team and take advantage of a variety of benefits beyond competitive pay. Prioritize your health with top-tier health insurance options. Enhance your skills through Lowe's tuition assistance program. Secure your financial future with a company-matching 401(k) and an Employee Stock Purchase Program. Enjoy a 10% Associate Discount for extra savings. Develop new skills through our Track to the Trades program. To learn more about our benefits, please visit our website. Your Day at Lowe's As a Customer Service Associate, you will greet customers, assist them in finding the right products for their home improvement needs, and ensure that all inquiries are addressed. Expect to actively engage with customers, help with product selection, and occasionally assist in loading merchandise. While your primary focus will be on providing outstanding customer service, daily tasks may vary by department, including Appliances, Cabinets, Flooring, Live Nursery, and more. Key Responsibilities Welcome customers warmly, answer their questions, and provide friendly, professional service. Assist customers in locating and handling products. Restock merchandise by identifying empty shelf spaces and replenishing products. Process orders and deliveries accurately to ensure timely customer satisfaction. Cross-train in various store areas to enhance overall customer service. Prepare merchandise, tailored to customer needs, such as mixing paint or cutting materials. Guide customers through the shopping experience and checkout process. Complete other assigned tasks as needed. Minimum Qualifications 6 months of experience using a computer (inputting, accessing, modifying information). 6 months of experience with retail technology (smartphones, tablets). Ability to read, write, and perform basic arithmetic (addition and subtraction). Able to engage in physical activities including standing, sitting, and lifting. Capable of lifting 25lbs unassisted or up to 75lbs with assistance. Preferred Qualifications 6 months of customer service and/or retail experience. Bi-lingual skills are a plus. Certification in a trade relevant to the department (hardware, plumbing, electrical, etc.). At Lowe's, we value diversity and encourage applicants from varied backgrounds, including bilingual, military, and veteran candidates. Travel Requirements This position does not require regular travel but may involve occasional trips for meetings, training, or to support nearby stores. Working Conditions Environmental conditions may vary. You may work indoors or outdoors and may experience different weather conditions, including extreme heat or cold. Guidelines limit lifting to no more than 75 pounds, and team lifts are encouraged for heavier loads. About Lowe's Lowe's Companies, Inc. is a leading home improvement retailer, serving millions of customers each week. With a dedicated workforce of about 300,000 associates and numerous stores and distribution centers, we are committed to enhancing the communities we serve. Join us as we work towards creating safe and affordable housing, supporting skilled trades, and providing community disaster relief. Lowe's is an equal opportunity employer and welcomes all applications regardless of race, color, gender, age, disability, or any other protected category. Starting pay rates may vary based on factors such as position, location, education, and experience. For more information regarding our benefits, please visit our website.

Created: 2026-03-04