Heavy Equipment Shop Manager

About the Role The Heavy Equipment Shop Manager is a working supervisor responsible for leading daily diesel shop operations while performing advanced diagnostics, repairs, and preventive maintenance on diesel trucks, heavy equipment, and machinery. This role combines hands-on technical expertise with leadership, workflow coordination, and safety oversight to ensure reliable, compliant, and cost-effective equipment performance. Key ResponsibilitiesShop Leadership & Supervision Lead and supervise daily activities of diesel technicians and helpers Assign, schedule, and prioritize work orders based on safety, urgency, and operational impact Promote a strong safety culture and enforce OSHA, DOT, and company safety policies Assist with hiring, onboarding, training, and mentoring technicians Monitor technician performance, productivity, and workmanship quality Foster teamwork, accountability, and continuous improvement Service Operations & Workflow Management Manage all maintenance and repair work orders through a CMMS or work order system Track equipment status, downtime, labor hours, and repair history Balance technician workloads to maximize efficiency and minimize overtime Ensure accurate documentation of labor, parts usage, and repair notes Coordinate parts ordering, inventory levels, and vendor service calls Communicate with operations, dispatch, and project managers on repair timelines and equipment availability Hands-On Technical Support Perform advanced diagnostics and repairs on diesel engines, electrical, hydraulic, braking, and powertrain systems Assist technicians with complex troubleshooting and root-cause analysis Lead major repairs, component tear-downs, and rebuild inspections when required Liaise with OEM service representatives for technical support and updates Quality Control & Compliance Inspect completed repairs to ensure accuracy, safety, and OEM compliance Verify critical systems (brakes, hydraulics, safety components) before equipment is released Conduct spot-checks on in-progress work to maintain quality standards Ensure warranty repairs and inspections are documented per manufacturer requirements Review work orders for completeness, clarity, and proper closeout Safety, Facilities & Asset Management Enforce PPE usage and shop safety procedures Investigate and report safety incidents, equipment failures, or near misses Ensure shop tools, lifts, diagnostic equipment, and assets are maintained and serviceable Maintain shop cleanliness, organization, and operational readiness Identify facility issues and recommend repairs or capital improvements Communication & Customer Service Serve as the primary liaison between the shop and equipment operators or internal stakeholders Receive service requests and gather accurate diagnostic information Provide realistic repair timelines and communicate delays proactively Address rework, concerns, or complaints professionally and efficiently Recommend preventive maintenance strategies to reduce unplanned downtime Communicate repair costs clearly and obtain approvals when required Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2026-03-04