Full-Time/Part-Time Payroll Processor (Experience ...

Client Support Specialist - Full-Time/Part-TimeContempo HCM, an Arizona-based company, provides payroll and human capital management solutions to meet the workforce management needs of business owners.We are seeking a proactive and self-motivated Client Support Specialist (CSS) to join our team located in our Tucson office.Client Support Specialists are the foundation of Contempo HCM. Our clients look to their CSS to provide knowledge, support, consistency and confidence in our business. A CSS is expected to provide exceptional customer service and professionalism, while remaining on task and completing work with accuracy.Essential Duties and Responsibilities Checking and responding to emails frequently and professionallyAssisting client with software questions and resolving concernsProcessing assigned payroll batches accurately and efficiently, while continuing to provide customer supportCompleting all 'After Payroll' tasks in a timely mannerAssisting with payroll packaging for deliveryAssisting with any administrative tasks assigned to you including filing, scanning and copyingFollowing all procedural documentsTaking responsibility for all aspects of client accounts assignedGreeting visitors/clients and answering the phone when receptionist is unavailableEnsuring proper organization and cleanliness of office and work areas Knowledge, Skills and Abilities Required: Minimum of one to two-years of related experience in Payroll and HR related duties including experience with customer supportDemonstrates a basic understanding of payroll tax and how it impacts a client's payrollDemonstrates effective verbal and written communication skills both with clients and internal staffAbility to prioritize/organize work and problem solve work related issuesAbility to complete assigned tasks and duties with little or no supervisionAbility to demonstrate attention to detail, comprehension and a desire to engage in continued knowledge of payroll software, payroll tax information, deductions, direct deposit, and benefit accrualsExperience operating a multi-line phone systemExperience using email and Microsoft OfficeTeam player (contributes to a positive team environment and demonstrates the ability to take direction and follow through with assignments)Ability to represent the company professionally in interactions with internal and external clients

Created: 2026-03-04