Customer Relationship Specialist

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Are you ready to embark on a fulfilling career with ample opportunities for advancement? Do you have a passion for helping others and delivering outstanding customer service? If so, we invite you to apply! At Wallace Finance, we are seeking a Customer Relationship Specialist who is enthusiastic, engaging, and dedicated to providing exceptional service! Wallace Management Company has been a prominent player in the small consumer loan industry since 1980, successfully managing over 125 branches across 7 states and continuing our expansion efforts. Why Choose Wallace Finance? Access to excellent, low-cost health, dental, vision, and life insurance for full-time team members 401(k) plan with company matching Generous paid holidays and vacation time Opportunity to earn monthly bonuses Key Responsibilities for the Customer Relationship Specialist Include: Providing prompt and friendly customer service, both in-person and over the phone, to address inquiries and process loan payments Preparing loan documents and assisting customers throughout the application process Building and maintaining positive relationships with customers while keeping them informed about their loan status Reaching out proactively to customers in need of assistance managing overdue payments Collaborating with management to maintain branch standards and promote business growth Please note that this role may require occasional travel. Employment Type Full-Time Tags We are currently accepting applications for this position!

Created: 2026-03-04