Fraud Risk Program Leader

About the Role The Fraud Risk Program Leader plays a crucial role in managing and enhancing our enterprise fraud detection and prevention efforts. This leadership position involves guiding a team of Detection Analysts, overseeing the performance of fraud systems, managing vendor relationships, and ensuring compliance with regulatory and internal risk management standards. With significant autonomy in decision-making, this role is instrumental in developing fraud prevention strategies that safeguard our organization. What You'll Do: Lead fraud detection initiatives, ensuring thorough monitoring and timely resolution of alerts. Oversee fraud recovery processes in coordination with investigative teams to secure restitution and finalize cases efficiently. Conduct regular quality control reviews to maintain accuracy and consistency in fraud detection methodologies. Facilitate performance evaluations and provide strategic coaching to elevate team effectiveness. Act as the primary authority on the fraud detection system, managing vendor relationships and optimizing system performance. Enhance detection capabilities through system performance tuning and technological advancements. Explore and implement new fraud detection tools and technologies to improve program efficiency. Lead the annual enterprise-wide fraud risk assessment, pinpointing vulnerabilities and proposing mitigation strategies. Perform fraud risk assessments for new products and services to proactively integrate fraud controls. Oversee the Fraud Risk and Control Self-Assessment (RCSA) process to align with enterprise risk governance. Conduct assessments to measure fraud detection effectiveness and identify areas for improvement. Manage fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, ensuring effective change control. Collaborate with model risk stakeholders for validation and ongoing performance monitoring of fraud models. Partner with operational leaders to define and document roles and responsibilities related to fraud management. Generate and present fraud metrics, dashboards, and strategic reports to senior management. Contribute to the annual Business Continuity Planning (BCP) exercise to reinforce the resilience of the fraud program. Analyze fraud trends and provide strategic insights to refine detection and prevention strategies, enhancing related policies and procedures. What You Bring: 5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry. Proven expertise in leading fraud detection programs, managing system performance, and overseeing vendor partnerships. Strong knowledge of fraud models, risk assessments, and control frameworks, with a capacity to influence enterprise-level fraud strategy. Demonstrated leadership in managing high-impact fraud detection and prevention initiatives. Exceptional analytical, communication, and stakeholder management skills, with the ability to convey complex findings to senior leadership effectively. Familiarity with regulatory requirements associated with fraud, AML, and financial crime, along with the ability to apply them in policy and program development. A strong capacity for independent judgment in significant matters, including system configuration, risk mitigation, and model governance. Experience in developing fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness. Ability to foster cross-functional collaboration and drive continuous improvements in fraud detection capabilities and risk controls. Education: Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree. Benefits & Perks: We provide a competitive benefits package designed to support your success: Health Coverage: Medical, dental, and vision plans with employer contributions. Retirement Savings: 401(k) with matching, plus additional retirement options. Paid Time Off & Holidays: Generous PTO and paid holidays. Wellness Support: Access to mental health and financial wellness resources. Join our team where opportunities for growth are limitless. City National Bank of Florida is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected under federal, state, or Florida law. We comply with the Americans with Disabilities Act (ADA) and applicable Florida laws. Qualified individuals with disabilities who require a reasonable accommodation to complete the online application or participate in the hiring process may contact our Human Resources Talent Attraction Department.

Created: 2026-03-04