Client Service Professional

Join H&R Block, Where Helping People is Our Passion! At H&R Block, we believe in the power of people assisting each other. Our central mission is to inspire confidence in our clients, associates, and communities worldwide. We foster a vibrant, connected culture where everyone feels welcome. We aim to continuously enhance our business through our long-term strategy, Block Next. This initiative emphasizes innovation, exceptional client experiences, and sustainable growth to transform how we operate and lead in our industry. We are a curious and dynamic team, always eager to embrace challenges as opportunities to make a positive difference in our environment. Your Day-to-Day Responsibilities: As a Client Service Professional/Receptionist, you will witness the positive impact of your efforts as you help clients make informed decisions. You will establish meaningful relationships that strengthen over time, focusing on providing exceptional service both now and in the future. It would be advantageous if you also had: High school diploma or equivalent. Flexibility to work varied schedules and/or in different locations. Experience in sales or marketing. Your Key Contributions Will Include: Answering phones and welcoming clients in a friendly, personalized manner. Connecting clients with the ideal tax professional for their needs. Scheduling appointments according to client preferences. Ensuring that client needs are met during service interactions, whether in person, over the phone, or virtually. Maintaining office organization and cleanliness alongside fellow team members. Performing additional tasks as needed. Your Qualifications: Experience in a fast-paced environment. Background in customer service. Strong multitasking abilities. Excellent organizational and time-management skills. Proficient in computer use, including Microsoft Office. Why Choose H&R Block? We are dedicated to supporting our associates' total well-being, offering benefits that cater to diverse health, wellness, and financial planning needs. Employee Assistance Program for health support. Wellness program, BetterYou, focusing on healthy habit building. Neurodiversity and caregiver support for you and your family. Various discounts on everyday items and services. Additional benefits including medical coverage, 401k retirement savings plan, and stock purchase plan. Become Part of Our Community! At H&R Block, we are committed to fostering a Connected Culture built on trust, care, and collaboration, where everyone can bring their authentic selves to work. You will join a renowned workplace recognized on Best Companies lists, surrounded by colleagues eager to support each other's growth. At H&R Block, we celebrate diversity and are an equal opportunity employer. We invite individuals from all backgrounds to apply, regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you are looking to make a significant impact, H&R Block is the place for you!

Created: 2026-03-04