Field Supervisor - Home Care

All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status POSITION OVERVIEW The Field Supervisor is responsible for overseeing the quality of non-skilled home care services in the field. This role conducts in-home supervisory visits, observes caregiver performance, ensures services are delivered according to the plan of care, and supports both clients and caregivers to maintain high standards of care. This is a field-based role requiring daily travel to client homes throughout Philadelphia. KEY RESPONSIBILITIES Field Supervision Conduct routine in-home supervisory visits with clients and caregivers Observe caregivers during service delivery Ensure caregivers follow the client's plan of care Identify care concerns, safety risks, or training needs Caregiver Oversight Provide coaching, guidance, and feedback to caregivers Support new caregiver field orientation and shadow visits Address professionalism, attendance, and performance concerns Report issues to office leadership as needed Client Support Serve as the agency's on-site representative during visits Address client concerns related to caregiver performance or care quality Report client feedback, complaints, or service issues promptly Documentation & Compliance Complete supervisory visit documentation accurately and on time Ensure compliance with agency policies and state regulations Report incidents, safety concerns, or suspected neglect/abuse immediately Coordination Communicate visit outcomes to coordinators, scheduling, and management Support retention and quality improvement initiatives REQUIRED QUALIFICATIONS Active CNA license (required) Valid driver's license and reliable vehicle (required) Ability to travel daily throughout Philadelphia Prior experience in home care, caregiving, or field-based roles Strong observation, communication, and documentation skills Professional, dependable, and organized PREFERRED QUALIFICATIONS Experience conducting supervisory or field visits Knowledge of non-skilled home care services Familiarity with EVV systems is a plus SCHEDULE & TRAVEL Monday-Friday Field-based role with frequent travel Occasional evening or weekend visits as needed WHAT SETS THIS ROLE APART No desk-bound work; primarily in the field Direct impact on care quality and client satisfaction Opportunity for growth into operations or leadership roles Supportive team and structured training provided Please visit our careers page to see more job opportunities.

Created: 2026-03-04