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Lead HRIS and Analytics Specialist

VIA Metropolitan Transit - San Antonio, TX

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Job Description

GENERAL DESCRIPTION OF WORK: The Lead HRIS and Analytics Specialist provides technical and operational support for the Human Resources Information System (HRIS) and assists in compiling HR data for reporting and analysis purposes. This position serves as a resource for system users, performs routine system administration tasks, and supports process improvements under the guidance of the HRIS Manager or Director. This role requires collaboration across departments and focuses on system maintenance, data integrity, and producing actionable reports. ESSENTIAL FUNCTIONS: Lead and mentor HRIS and Analytics team. Assists to maintain optimal function of the HRIS, which may include customizations, and upgrade to application and systems. Train and oversee the day-to-day activities to support human resources, payroll and other interrelated functions. Provides technical support, troubleshooting, and guidance to HRIS users. Assists with the acquisition of complex data reports, summaries, and logs for senior staff. Serves as lead representative and liaison between HR, IT, and external vendors for HRIS to ensure effective definition of and delivery of HRIS functions. Assist in the review, testing and implementation of HRIS system upgrades or patches. Provides support for HRIS including, but not limited to, researching, and resolving HRIS problems, unexpected results or process flaws, perform scheduled activities; recommend solutions or alternate methods to meet requirements. Oversees the procurement of Human Resources hardware and software to ensure that the organization has high quality, efficient systems. Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implement solutions. Maintains strict confidentiality of sensitive material including medical related information, salaries, beneficiaries, and other personal data for the purpose of ensuring the continued success of the various benefit programs. Helps maintain data integrity in systems by running queries and analyzing data. Supports benefits administration by participating and coordinating special projects involving benefit analysis. Oversees audits for data quality and performs routine audits to ensure integrity across systems. Assists in compiling Human Resources metrics and dashboards for internal use and reporting purposes. Develops and maintains documentation for HRIS standard operating procedures (SOPs). Serves as subject matter expert for HRIS. This job description excludes marginal functions that are incidental to performing the job. Other duties may exist. REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree in Human Resources Management, Information Systems, Business Administration, Data Analytics, or related field and five (5) years' experience with human resources and data analytics. Experience may be substituted in lieu of education on a year-for-year basis up to four years. PREFERRED QUALIFICATIONS: Infor experience. Power BI Certification. ADDITIONAL REQUIREMENTS: Must be able to analyze data, compile reports and provide trending data and analysis, and requires independent judgement to resolve issues within various plans and/or programs. Must have intermediate proficiency in Microsoft Excel. Must have intermediate proficiency in Microsoft Power BI. Must be familiar with FLSA and other relevant employment laws. Must have excellent interpersonal and technical skills. Must have excellent organizational skills and strong attention to detail. Proficiency in using computer systems and software applications associated with the performance of assigned work is required, such as Microsoft Office products (i.e. Word, Excel, Power Point and Access). Basic problem-solving skills associated with applications is expected. Must be able to work in a team environment. Must be able to effectively prioritize multiple projects and due dates. Must have good verbal and written communication skills. Must be able to maintain strict confidentiality of sensitive data. Must be able to maintain good work attendance. Safety Accountability Statement: - Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers. - Demonstrate a professional commitment to assure compliance with all organizational policies, practices, and programs related to safety, health, and system security. - Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department. - Employees are responsible, and required, to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used. Must comply with and support all applicable VIA EEO policies and procedures. PHYSICAL REQUIREMENTS: Physical ability required to be mobile, bend, stoop, stand, reach and occasionally lift objects weighing 5-25 pounds such as files and large reference books. WORK ENVIRONMENTS: Work frequently involves deadlines and multiple priorities. Works within normal physical office environment. VIA is an Equal Employment Opportunity Employer, providing equal opportunity to all qualified individuals, regardless of race, color, religion, age, sex, national origin, veteran status, genetic information, or disability.

Created: 2026-03-04

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