Field Maintenance Technician II - Restaurant Equipment ...

Cumberland Farms is part of the EG America family, a top convenience store retailer in the U.S. We're dedicated to being America’s go-to destination for fuel, groceries, and food service. With over 1,500 locations and more than 18,000 team members nationwide, our headquarters is in Westborough, Massachusetts, encompassing our Store Support Center, Company Warehouse, and Culinary Center. Why Join Us? Take home vehicle All necessary tools provided Enjoy a healthy work-life balance Incentives for on-call duties Reasonable overtime expectations Training and 3-year pay raises for entry-level technicians Competitive salary Get paid quickly with our earned wage access programPaid Time Off Health benefits including Medical, Dental, and Vision 401K plan with Company Matching Exclusive Team Member Discounts Tuition Reimbursement opportunities Employee Assistance Program Health Savings Account Company Spirit Days Recognition programs and awards And much more! Position Overview: The Food and Beverage Equipment Technician is crucial to maintaining, repairing, and installing various food and beverage service equipment, ensuring their functionality, safety, and compliance with sanitation standards. You will troubleshoot and perform preventive maintenance, as well as minor repairs in plumbing, electrical systems, HVAC, and general building systems. Key Responsibilities: Diagnose and independently repair a range of food and beverage equipment, resolving complex technical issues. Assist in the installation, programming, and calibration of food and beverage systems, including refrigeration and dispensing units. Lead small maintenance and repair projects, completing tasks efficiently according to company standards. Mentor entry-level technicians, providing guidance and on-the-job training to boost their skills. Collaborate with vendors and contractors for equipment repairs, ensuring adherence to company and industry standards. Manage inventory effectively, including stocking supplies and resolving discrepancies. Communicate effectively with store personnel, delivering excellent customer service and maintaining professionalism. Maintain accurate work order notes, ensuring you meet key performance indicators (KPI) for travel time, service level agreements (SLA), and efficiency. Follow safety protocols, company policies, and industry regulations, and promptly report safety hazards. Perform other duties as assigned by management to support department objectives. Team Dynamics: Work collaboratively with department teammates while frequently communicating with other departments and external vendors. Minimum Education: High School Diploma or GED Preferred Education: Trade License in refrigeration, plumbing, or electrical (where available) Experience Requirements: Minimum of 3-5 years of relevant experience in equipment repair within food/beverage services or a related technical field. Preferred Experience: 5+ years with proven troubleshooting and repair skills. Licenses/Certifications: EPA Universal Essential Soft Skills: Exceptional communication skills. Teamwork and collaboration abilities. Strong problem-solving skills. Adaptability in dynamic environments. Effective time management capabilities. Additional Requirements: Travel: Must be able to drive extended periods as needed; a company vehicle will be provided; maintain a clean driving record. Work Hours & Conditions: Monday to Friday, minimum of 40 hours with participation in an on-call rotation, including coverage on holidays. Physical Requirements: Ability to work safely in confined spaces as needed. Lifting requirements: regularly lift 10 pounds, frequently lift 25 pounds, occasionally lift up to 80 pounds with proper techniques. Ability to stand or walk for up to 8 hours daily. Perform physical tasks such as reaching overhead, bending, squatting, twisting, and repetitive movements. Comfortable with varying temperatures in work environments. Moderate noise levels typical of industrial settings. At EG America, we value diversity and inclusivity; your unique skills and perspectives can enhance our team. If you are passionate about delivering exceptional results and thrive in fast-paced settings, we'd love to meet you, even if you don't fit every requirement. We're committed to transparency regarding pay; the base salary range for this position is shared, and final pay is based on skills, experience, and qualifications. Your total rewards package includes financial and non-financial benefits that support your growth and well-being.

Created: 2026-03-07