Client Accounts Specialist

Position Summary: The Client Accounts Specialist is responsible for managing the status of the Firm's accounts receivables, including monitoring and reporting account issues, analyzing account ledgers, identifying root causes of outstanding balances, and assisting with driving practical and creative solutions. This is a highly client-facing role that requires exceptional professionalism, sound judgment, and the ability to effectively manage difficult or sensitive client interactions. The Client Accounts Specialist will be responsible for clear, timely, and professional communication with clients to ensure Firm expectations are met and must be someone attorneys can trust to represent the Firm in client conversations on a daily basis. In this role, the Client Accounts Specialist will demonstrate a high level of quality client service through accuracy, responsiveness, reliability, and professionalism in a fast-paced account management environment. The Client Accounts Specialist is also expected to foster teamwork and work closely with attorneys and internal departments to ensure best practices throughout the organization. Key Responsibilities: Contact clients to resolve issues and foster payment Work directly with attorneys to improve account payment and resolve issues Monitor accounts receivables per the Firm's payment expectations Research account issues through multiple databases/programs Reconcile account payments and credits Report account status and issues Maintain database of account records Job Requirements: Degree in Accounting and/or Finance preferred Experience working in professional, client-facing environment; law firm experience is a plus Proficient in Microsoft Excel Excellent written and verbal communication skills Ability to manage a process while maintaining a strong attention to detail Ability to learn financial software quickly Ability to work within a team environment Why Join Bradley? We offer more than just a job - we provide a place to build your career. Bradley offers: Competitive salaries, commensurate with experience. Comprehensive benefits including medical, dental, vision, life, disability, and retirement. Professional development support, including CLE tracking and training programs. A collaborative, inclusive, and supportive culture. Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.

Created: 2026-03-04