Endpoint Operations Technician

Required Skills: • hands-on experience working with Azure Virtual Desktops. • Experience as an Endpoint Operations Technician or similar. • Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell. • Experience with Day-to-day Endpoint Operations and escalations support. • Experience developing and testing software packages using Install shield or equivalent. • Skills managing a VDI environment (Azure Virtual Desktop preferred). • Experience in software development life cycle methods and current technologies. • Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation. • Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM. • Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates. • Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript). • Working knowledge of the ITIL framework. • Expert End Point Protection Engineering. • Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.

Created: 2026-03-04