Account Associate - State Farm Agent Team Member

Responsive recruiter ROLE DESCRIPTION:As Account Associate for Berenice Mendez, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. You will also be responsible for general administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, strong customer service skills, and genuine desire to help people make you an ideal fit for this role. In this position, you will enhance your career by resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community you serve. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. Compensación: $34,998.00 - $74,999.00 per year We're Hiring! We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Berenice Mendez - State Farm Agent may be the right fit for you! About Our AgencyOur office is located in Old Town Lewisville. I have been a State Farm agent since 2018. I am a proud graduate of University of Texas at El Paso (UTEP). We have over 35 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, y Legion of Honor Additional languages spoken: Spanish If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Created: 2026-03-04