Personal Lines Account Manager
The Jonus Group - Westerville, OH
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Job DescriptionPersonal Lines Account ManagerJob Summary An established, service-focused insurance agency is seeking an experienced Personal Lines Account Manager to support a standard personal lines book of business. This role is responsible for A-Z servicing of client accounts, including quoting, renewals, marketing, and ongoing account support. The ideal candidate is detail-oriented, dependable, and committed to delivering a high level of customer service in a collaborative team environment. Responsibilities Manage all aspects of personal lines accounts, including quoting, servicing, renewals, and marketing coverage options Provide A-Z servicing for a book of standard personal lines business Communicate with carriers to negotiate terms, obtain quotes, and process policy changes Utilize EZLynx for account documentation and daily workflow management Respond to client inquiries promptly and resolve coverage, billing, and policy-related issues Review policies for accuracy and ensure proper coverage placement Collaborate with internal team members to ensure seamless service delivery and client retention Qualifications/Requirements Holds an active P&C (Property and Casualty) insurance license. Minimum 1 year of personal lines account management experience; additional experience preferred Strong knowledge of personal lines insurance products and coverages Experience with EZLynx or similar agency management software preferred Excellent customer service, communication, and interpersonal skills Strong organizational skills and attention to detail Ability to work effectively in a team-oriented environment Compensation Package Salary range: $45,000 - $55,000 annually Competitive benefits package Paid time off Professional development opportunities Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #LI-MT1
Created: 2026-03-04