Financial Aid & Student Affairs Coordinator

Job Summary The Financial Aid & Student Affairs Coordinator is a vital member of the institution. This person plays a crucial role in helping students feel supported, safe, and included on campus. The Financial Aid & Student Affairs Coordinator position helps to oversee non-academic activities, such as financial aid, work study, consumer disclosure & compliance, and more. They also provide guidance and support to students struggling with personal, or academic issues. Primary Duties and ResponsibilitiesConduct verification of student and parent application data in compliance with federal criteria. Conduct needs analysis in compliance with federal criteria to determine the relative eligibility of each financial aid applicant. Counsel, provide guidance and resources to students to help them in their professional and personal lives. Provide financial aid assistance with Federal Work Study (FWS). Develop student employment guide. Lead the Institution's Consumer Disclosure and Compliance Team. Maintain the financial aid website. Assist with financial aid exit counseling. Collaborate with faculty, staff and other education providers to enhance student experiences. Assist with student orientation programs. Act as a liaison between students and administration. Ensure a safe and inclusive learning environment for all students. Other duties and responsibilities as assigned Education, Experience and QualificationsBachelor's degree in Business Administration, Finance, Education, Music or equivalent required. 2 years of higher education experience in student affairs, financial aid, student services or equivalent. Demonstrated project and program management skills. Strong interpersonal and presentation skills. Specialized knowledge in cross-cultural communication is essential to perform competently in this position. Strong written and verbal communication skills, including the ability to explain complex information to diverse audiences. Proficiency in financial aid management software, student information systems, and Microsoft Office Suite. Exceptional organizational skills, attention to detail, and the ability to manage a significant caseload and meet deadlines. Ability to handle sensitive and confidential information with integrity. Job CompetenciesCustomer Service - Works well with customers, promotes a positive image of the company, and strives to solve issues raised by customers. Job Knowledge - Understands facets of job, aware of duties and responsibilities, keeps job knowledge current. Self-Development - Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals. Sense of Urgency - Meets deadlines, establishes appropriate priority, gets the job done in a timely manner. Personal AttributesAdaptability and Flexibility: The student services environment can be dynamic, requiring the ability to adjust to changing priorities and handle unexpected situations. Interpersonal Skills: Building positive relationships with students, staff, and faculty is essential for creating a supportive and collaborative environment. Time Management: Effectively managing time and prioritizing tasks is crucial for balancing multiple responsibilities and meeting deadlines. Working Conditions/Physical RequirementsWhile standard working hours are typically Monday-Friday, 9:00 am-5:00 pm, hours may vary depending on the needs of the institution or department. Working under pressure to meet deadlines, managing multiple tasks, and handling a high volume of student inquiries are common. The job requires the ability to maintain concentration, pay attention to detail, and communicate effectively, as well as some physical requirements such as sitting, standing, and reaching. Direct reports N/A

Created: 2026-03-04