Guest Services Representative

At Cracker Barrel, we believe in the power of community and connection. As the warm welcome that greets our guests, your role is crucial in creating memorable moments, both big and small. Whether you're greeting guests, ensuring the dining room runs smoothly, or prepping tables, you'll be part of something special. Join us and discover a place where you truly belong. What You'll Do - Create Unforgettable Experiences Your journey to ensuring every guest has an amazing experience starts with your friendly smile and genuine welcome. As a Guest Services Representative, you'll: Make every guest feel as though they are stepping into a home away from home. Effortlessly manage waitlists and provide guests with timely updates, keeping a positive attitude even during busy times. Be a pivotal member of our team, contributing to a collaborative environment. Bring positive energy and approachability to every interaction. No prior restaurant experience? No problem! We provide all the training you need to succeed. Focus on Your Growth and Well-Being We care about you just as much as we care about our guests. Enjoy these fantastic benefits: Competitive Pay: Weekly pay with immediate access to funds. Health and Wellness Support: Eligible for health insurance from day one – available for both full-time and part-time employees. Enjoy vacation time and an employee assistance program. Career Development: Engage in our exceptional PAR training program from your first day, plus 401k matching contributions starting at 90 days and opportunities in our Employee Stock Purchase Program. Inclusive Culture: Our supportive onboarding, training, and development programs ensure you feel welcome and valued. Exclusive Perks: Enjoy a 35% discount on Cracker Barrel food and retail items along with special discounts on home, travel, and more! About Us Since our founding in 1969, Cracker Barrel has been a cherished gathering place for delicious food and friendly company. With over 70,000 team members nationwide, we proudly embody a culture that serves more than just meals; we serve connections. Join us in making a difference. Ready to be part of something great? Apply now! Cracker Barrel is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other class protected by law.

Created: 2026-03-04