Senior Process Solutions Architect

About You Are you passionate about enhancing claims processing and benefits workflow? We seek an experienced Senior Process Solutions Architect who can effectively support business processes and deliver exceptional solutions tailored to specific needs. You will play a crucial role in facilitating reporting, upgrades, and ongoing operational support while managing system/application configurations and customizations. In this role, you will independently oversee processes and projects, ensuring alignment with the ClaimsXM IT team on project tasks and support. Share your experience with Process Solutions. Are you a collaborative team player and a motivated self-starter? Tell us about your experience in conducting business with integrity and professionalism. Can you manage multiple projects while applying strong problem-solving skills? What makes you an exceptional candidate? We are eager to meet individuals who are highly committed, team-oriented, and who value trust, honesty, and integrity. About The Position Work independently, providing client support as the primary liaison between clients and IT teams, and make impactful decisions that drive outcomes. Directly engage with and provide briefings to executive leadership. Manage and maintain projects and processes, ensuring alignment between the ClaimsXM IT team and project tasks. Document progress and report updates to keep stakeholders informed. Act as a subject matter expert for the Facets application. Understand its architecture, and data integrations, and ensure requirements align with system functionalities. Plan and collaborate with vendors and clients during development and implementation phases. Independently analyze business challenges to identify opportunities for improvement. Develop, recommend, and implement solutions, providing clear communication on actions and impacts. Ensure project completion within allocated time and budget. Support and mentor team members as needed. Create automated functions and reports to meet system audit and compliance requirements. Consult on business requirements to ensure efficient enterprise solutions are developed. Analyze current system usage and provide feedback for process and data quality improvements. Support critical components of the System Development Life Cycle (SDLC). Assist in building solutions that meet business needs. Contribute to system automation development and maintenance. Document technical specifications to ensure alignment with functional requirements. Perform other related duties as necessary. Minimum Requirements: Bachelor's or associate's degree preferred, or 10 years of relevant experience if no degree. Experience with system automation (e.g., PowerShell, Terraform, T-SQL, Desired State Configuration). 12+ years of TriZetto Facets data model and procedure experience. Effective team collaboration skills towards achieving company goals. Azure administration experience is a plus. Strong problem-solving skills at the system level. Ability to manage multiple concurrent projects efficiently. Excellent communication skills with leadership and diverse audiences. Proven ability to work independently without supervision. Capability to thrive in a fast-paced environment. Citrix experience is a plus. About Us We are on a mission to reduce healthcare administrative costs for federal government agencies and providers. At Signature Performance, we are committed to improving the health of our clients' businesses while making a positive impact on the lives of those we work with. Our continued growth requires talented individuals with unique qualities who can enhance our vision. We value Passion, Courage, Integrity, and Respect in all our interactions, making us a recognized Best Places to Work organization. About the Benefits At Signature Performance, we foster a culture that values solutions, integrity, and personal development. Enjoy competitive pay, performance-driven incentives, and benefits that support your work-life balance while encouraging professional growth. Here are some of the benefits we offer: Health Insurance Fully Paid Life Insurance Fully Paid Short- and Long-Term Disability Paid Vacation and Sick Leave Paid Holidays Professional Development and Tuition Assistance Program 401(k) Program with Employer Match Security Requirements: U.S. Citizenship is required for all positions. All work must be performed within the Continental United States, Alaska, or Hawaii. Work Schedule: Monday through Friday, 8 am to 4:30 pm CST, with additional hours based on business needs. Compensation Range: $128,000 - $146,000 annually. Position Type: Full Time

Created: 2026-03-04