Customer Service Associate

Join our team as a Customer Service Associate and create memorable experiences for our customers! As a valued member of our store, you will deliver exceptional service while maintaining a safe and clean environment that encourages customer loyalty. Your role will embody our core values of respect, honesty, integrity, diversity, inclusion, and safety. Key Responsibilities: Efficiently bag groceries for customers at check out, ensuring items are handled with care. Strive for optimal bagging practices by including at least five items per bag without damaging the contents. Assist customers by removing merchandise from their carts and bagging items with a positive attitude. Offer to help customers load their bags into their vehicles. Engage customers by informing them about current grocery specials. Maintain store organization by returning merchandise to shelves and gathering bascarts. Keep the store and parking lot clean and tidy by picking up trash and handling spills promptly. Handle seasonal merchandise efficiently while adhering to store safety procedures. Understand the layout of the store to assist customers in locating products and checking prices. Reinforce safety programs by identifying and reporting unsafe conditions to management. Follow all food safety guidelines to ensure customer satisfaction. Practice preventive maintenance by inspecting equipment and reporting any issues. Create a welcoming environment for all customers, answering questions about various products and services. Comply with all local, state, and federal laws, as well as company policies. Collaborate effectively in a fast-paced environment and manage conflict calmly and cooperatively. Act with integrity in handling customer and business information. Provide support to minors, individuals with special needs, and older adults. Must be able to perform all job functions with or without reasonable accommodations. Minimum Qualifications: Strong customer service skills. Effective communication abilities. Preferred Experience: Prior retail experience is a plus, but not required. Join us in creating a supportive team environment where you can grow and thrive in your career!

Created: 2026-03-04