Techno - Functional Lead BA

Position Title: Techno - Functional Lead BA Job Location: USA Remote/Onsite:North Carolina Job Type: Contract Duration: 6+ Months JD: • Expertise in IVR systems and Conversational AI platform • Experience with system integrations bonus experience with implementation with IVR and Conversational AI (any platform) • LC/NC Framework (knowledge) • Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially IVR systems. • Proficiency in creating business documentation such as BRDs, functional specs, and process flows Raman Chandel Sr. Account Manager w: e: Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability."

Created: 2026-03-04