Manager in Training
Drive & Shine, Inc - Niles, MI
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Job Type Full-time Description Drive & ShineCaptain-Store Manager Job Description / ResponsibilitiesTotal Comp: $100K+ (Base Salary and profit sharing included)Lead the Team. Own the Experience. Grow the Business. Drive & Shine is seeking a high-energy, people-first leader to manage one of our retail locations. As a Store Manager (also called "Captain"), you'll lead the entire site - from customer service and sales to staffing, scheduling, and operational excellence. This is a hands-on role designed for a service-minded professional who thrives in a fast-paced, team-driven environment. We're not just looking for a manager. We're looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience. What We Are Looking For: We hire people who are HUNGRY | HUMBLE | SMARTKey Responsibilities: • Lead all operations within your Drive & Shine location • Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit • Coach team members daily and conduct regular formal reviews • Set and manage labor goals, team schedules, and budget targets • Ensure equipment is functioning properly and proactively manage repairs and maintenance • Maintain inventory and proactively order supplies to avoid downtime • Deliver exceptional service and "wow" experiences for every customer • Keep the facility spotless - clean, organized, and guest-ready always • Handle customer concerns and feedback with professionalism • Communicate clearly with executive leadership (COO/CEO) on progress and priorities • Foster a culture where every team member feels valued and motivated to grow Industries and Backgrounds We Love: We've seen strong success from district-level leaders in: • Car Washes or Automotive Services • Retail Multi-Unit Management (convenience, big box, quick service) • Restaurants and Hospitality Chains • Sales-Driven Consumer Service Brands Physical Requirements: • Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments • Stand and walk for extended periods of time • Lift and/or carry 25 to 35 pounds regularly • Grip, grasp, or twist using hands and wrists regularly • Stack, reach, and load items above head height • Work a ten-hour shift, if required • Bend, crouch, and crawl to perform job duties frequently • Understand hazardous communication and safety information • Monitor quality of work through visual inspection, if required • Understand directions for machine operation • Basic computer skills to log information as needed Requirements Experienced Operators & Coaches: • 5+ years of experience leading teams in retail, service, or restaurant environments • Skilled in recruiting, training, and building high-performing teams • Strong track record of achieving sales goals and delivering on KPIs Hands-On Leaders: • Willing to work side-by-side with your team daily • Able to multitask, prioritize, and stay calm under pressure • Thrive in a high-volume environment (up to 2,000 cars per day) People-Focused & Performance-Driven: • Passionate about helping others succeed • Committed to creating a clean, organized, customer-first culture • Take ownership like it's your name on the building What We Offer: • Competitive salary with performance-based bonuses • Paid vacations and holidays • Medical, dental, and vision insurance • 401(k) plan • College education assistance • Profit sharing • A company culture that values hustle, promotes from within, and supports leaders at every level Drive & Shine Difference: We believe in leading from the front, creating opportunity through service, and building teams that feel like family. As a Captain, you don't just run a store - you set the tone, build the culture, and drive the success of your location. Drive & Shine, LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Salary Description 100,000+ per year including profit sharing
Created: 2026-03-04