CQI Quality Improvement Lead -Behavioral Health- ...
Henry Ford Health System - Detroit, MI
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GENERAL SUMMARY: This will be a full-time position, working under the Center's hybrid model which requires 3 days in the office and 2 days working remotely. The QI lead will perform all duties independently and professionally with minimal direction from the Program Director and Program Manager. The QI Lead will be working on a suicide prevention program integrated in the Center for Health Services Research and Behavioral Health. The QI lead will be responsible for training providers, communicate with clinic staff, and helping program directors develop training materials. They will also be responsible for leading quality improvement across project sites. The QI Lead develops, supports, and evaluates QI at all project sites. QI lead will help to guide implementation plans with providers and clinics across sites. Background in behavioral health, especially suicide prevention isideal. Must be comfortable with public speaking/presenting. The CQI QI Lead performs all duties independently and professionally with minimal or no direction and consults with the Program Manager and Directors as appropriate. The QI lead will lead or co-lead large collaborative teams, guide implementation plans, and act as a consultant or facilitator on regulatory, patient safety, and quality improvement issues for the collaborative. They must be comfortable with public speaking/presenting and are responsible for educational materials and presentations each year regarding QI processes and keys to quality improvement success. EDUCATION/EXPERIENCE REQUIRED: Bachelor's degree in nursing or healthcare related field. Master's degree in nursing or a related field preferred. Five (5) years of clinical experience, with two years project management and/or process improvement experience preferred. OR Master's degree in related field such as nursing, health care administration, Social Work, Psychology, Public Health. Three (3) years of relevant experience and competency, including at least two (2) years of experience with quality improvement initiatives. Minimum of three (3) years of experience as a QI/PI lead or facilitator: Broad Business unit and System level, multidisciplinary experience. Experience in educational curriculum design and delivery is an asset. Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts. Experience with new program/initiative development, implementation, and evaluation. Computer skills include knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software. Ability to problem solve independently and work with minimal direction. Excellent organizational skills. Ability to work with senior leaders and large teams with diverse members. Demonstrated ability to negotiate and resolve conflicts. Ability to adapt, respond and prioritize in a rapidly changing healthcare environment and ability to successfully manage multiple competing demands. Ability to act as a change agent, providing direction to others and gaining their support. Basic understanding of the research process and statistical analysis. Strong leadership/mentoring skills and customer service skills. Strong interpersonal skills: ability to communicate effectively with all levels of management and staff across the System. Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis. Strong oral and written communication skills including presentation skills. Understanding of health care cultures including medical and nursing cultures. Sound decision-making skills and problem-solving skills. Additional Information Organization: Corporate Services Department: Ctr for Health Srvcs Research Shift: Day Job Union Code: Not ApplicableAdditional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.OverviewHenry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .BenefitsThe health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
Created: 2026-03-04