Public Information Manager

Salary : $71,875.00 - $113,000.00 Annually Location : Richmond, VA Job Type: Full-Time Job Number: 54M00000011 Department: Office of the Chief Administrator Officer Opening Date: 01/12/2026 Closing Date: Continuous Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: Virginia Retirement System (VRS) Language Incentive Referral Bonus Tuition Assistance Program DescriptionAre you Richmond R.E.A.D.Y? - Respect. Equity. Accountability. Diversity...you!!! Richmond, the capital city of Virginia, is home to a community of rich culture, incredible food, and deep historic roots. Located alongside the James River, our unique corner of the commonwealth offers a special blend of diverse and equitable opportunities for residents and businesses. The City of Richmond is a thriving hub for professionals targeting robust and equitable career opportunities. As a team member of the City of Richmond, you can enjoy access to services, support, and recreation, which make the city a world-class place to live, work, play, and raise a family. We invite you to explore our many vibrant communities and discover all that we have to offer...Are you Richmond Ready! The Public Information Manager supports the Office of Strategic Communications by assisting in the development, coordination, and dissemination of information to the public and media. This role is key in ensuring that accurate and timely information about City initiatives, programs, and events is communicated effectively. The Manager will work closely with the Chief Administrative Officer's office and other team members but will not have any direct reports. Duties include but are not limited toContent Creation: Lead campaign creation, develop and edit press releases, social media posts, newsletters, and other communication materials that accurately represent the City's initiatives and programs. Media Relations: Responsible for responding to media inquiries, coordinating interviews, and maintaining positive relationships with local media outlets. Social Media Management: Monitor and work with the City's Social Media Manager to update the City's social media platforms, ensuring consistent and engaging content that aligns with the City's communication strategy. Public Engagement: Support and, at times, lead public outreach efforts, including attending community events, coordinating public meetings, and distributing informational materials. Crisis Communication: Assisting the preparation and dissemination of information during emergencies, ensuring the public and media are kept informed with accurate and timely updates. Research & Reporting: Conduct research on communication trends, public opinions, and media coverage to inform the City's communication strategies. Prepare reports on communication efforts and outcomes. Website Maintenance: Update and manage content on the City's website, ensuring information is current, accessible, and user-friendly. Collaboration: Coordinate with other departments to gather information and ensure consistent messaging across all city communications. Qualifications, Special Certifications and Licenses KNOWLEDGE, SKILLS, AND ABILITIES: Excellent written and verbal communication skills Strong organizational and time management abilities Proficiency in social media platforms and content management systems Ability to work collaboratively in a team environment Familiarity with public sector communication practices is a plus MINIMUM TRAINING AND EXPERIENCE: Bachelor's degree in public relations, communications, journalism, or related field Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting Ability to work occasional evenings or weekends as needed for public events or in response to emergencies A valid driver's license may be required for attending off-site events Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program. With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice". The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details. 01 10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply? Yes No 02 5-point veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply? Yes No 03 Are you a City of Richmond employee? Yes No 04 Are you available and willing to work a flexible schedule to include nights, weekends, and holidays? Yes No 05 Do you have a valid Driver's License or ability to obtain a VA Driver's License within 30-days of hire? Yes No 06 Which best describes your highest level of education? High School Diploma/GED Some college Associate's Degree Bachelor's Degree Master's/Advanced Degree None of the above 07 Do you have a Bachelor's degree or higher in Communications, Public Relations, Journalist, or a related field Yes No 08 Which best describes your years of experience working in Public Relations or a Communications related field? Less than one year of experience Two to three years of experience Four to five years of experience Five years or more of experience 09 Which best describes your years of experience in working within full production studios including television, radio, and/or digital platforms? Less than one year of experience Two to three years of experience Four to five years of experience Five years or more of experience 10 Which best describes your years of experience of directing, producing, and editing high-quality video content that can be used across multiple mediums? Less than one year of experience Two to three years of experience Four to five years of experience Five years or more of experience 11 Indicate the software applications in which you have at least one year of hands-on experience using. (Select all that apply) Microsoft Word Microsoft PowerPoint Microsoft Publisher Adobe Photoshop Adobe Illustrator Adobe InDesign Adobe Lightroom Adobe Premiere Final Cut Pro Celtx None of the above 12 Which best describes your years of experience in conducting market research and analytics? Less than one year of experience Two to three years of experience Four to five years of experience Five years or more of experience 13 Which best describes your years of experience creating cinematic projects, docu-series, and governmental storytelling? Less than one year of experience Two to three years of experience Four to five years of experience Five years or more of experience Required Question

Created: 2026-03-04