Performance Venue House Manager

Location : Main Campus - Homewood, AL Job Type: Staff Part Time Job Number: FY2600581 Division: Enrollment Management for Staff Department: STA-Wright Center Operations Opening Date: 02/20/2026 FLSA: Non-Exempt Welcome to Samford University's application process powered by NeoEd! You can submit an online application by clicking on the job title you are interested in and clicking on the "Apply" link! After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to job qualification information. Demographic information is maintained only for statistical reporting and is not associated with individual applications. It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted. Description The House Manager serves as the front-of-house lead during performances and events, overseeing guest experience, audience flow, and operational management. This role requires strong leadership, sound judgment, and the ability to manage live-event operations in real-time. House Managers may occasionally assist with box office duties as scheduled or needed. Job DutiesLead and supervise ushers and other front-of-house staff during events. Manage house opening and closing procedures, seating flow, late seating, and intermission. Serve as the primary point of contact for guest concerns, ADA accommodations, and front-of-house issues. Coordinate with Box Office, Production, and Security staff to ensure smooth operations. Submit a post-event report documenting attendance, issues, and notable observations. Assist with room set-up and furniture arrangement as needed. Perform other duties as needed and/or required to support event operations. Ability to think proactively, anticipate patron needs, assess situation in real time and make sound, independent decisions. Represent Samford University with professionalism in all interactions. Maintain composure and good judgment in situations involving guests. Demonstrate effective leadership, communication, and persuasive interpersonal skills. Be punctual, reliable, and able to work in a fast paced, busy environment. QualificationsHigh School Diploma or equivalent. Valid, current drivers license. Prior experience in event management, guest services, or hospitality. Proficient in use of two-way radios. Strong leadership, communication, and problem-solving skills. Availability to work a flexible schedule, including weekdays, evenings, weekends, and holidays, as assigned. Ability to climb stairs repeatedly and staff balcony areas. Ability to stand and walk for extended periods of time. Ability to lift and move up to 10 pounds and assist with setup of furniture for events as directed. Work in environmental conditions such as noise, flashing or dim lighting, and heights. Communicate effectively in English. Preferred QualificationsBachelor's degree in Theatre, Performing Arts, Business, or related field preferred. CPR and First Aid certification, or willingness to obtain. Certain limited benefits are available for part time employees including the ability to participate in Samford's 403(b) plan with your own earnings (employer contributions are not available for this classification); free tickets to certain performances and/or sports events; bookstore discount and more. 01 Do you have a high school diploma or equivalent? Yes No 02 Do you have current, valid driver's license? Yes No 03 Can you lift 10lbs or more? Yes No Required Question

Created: 2026-03-04