Front Desk Assistant

Apply now to join FAU on its race to excellence.For more information on everything FAU has to offer, please visit Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.Position Summary:Florida Atlantic University is seeking a Front Desk Assistant - Boca Raton, FL.The Front Desk Assistant serves as the first point of contact for students, families, and campus visitors at the Center for Global Engagement. This position provides a welcoming professional presence while delivering front-line support for international students and guests. The role requires strong communication skills, excellent organization, and the ability to learn and share general information about CGE services, including basic immigration-related processes and the programs offered through the Intensive English Institute (IEI) and International Student Services (ISS). The Front Desk Assistant plays a key role in ensuring a positive and supportive experience for all who engage with the Center.Summary of Responsibilities: Greet and welcome students, parents, and guests in a professional, courteous manner at the Center for Global Engagement front desk. Provide general information and front-line support to students engaged with International Student Services (ISS) and the Intensive English Institute (IEI) throughout their program experience. Respond to general inquiries via email, phone, and in-person, directing complex immigration or advising questions to the appropriate staff. Maintain up-to-date knowledge of campus resources and connect students with the appropriate offices and services as needed. Receive, sort, upload, and distribute student and staff mail, including documents related to Optional Practical Training (OPT) and other work authorization matters. Assist newly admitted international students with onboarding tasks such as account activation, resolving holds, enrolling in health insurance, and navigating university system. Manage day-to-day front desk operations, including scanning documentation, processing student requests, and maintaining an organized and efficient reception area. Serve as a liaison between students and senior advisors, ensuring clear communication and appropriate follow-up. Maintain accurate front desk logs and assist in generating reports to track student traffic and service trends. Support planning and implementation of international orientation, check-in procedures, and other Center for Global Engagement events. Perform other job-related duties as assigned. Explore Living in Palm Beach CountyThe goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB (Minimum Qualifications:Associate's degree from an accredited institution in an appropriate area of specialization and one year of appropriate experience required.Strong interpersonal and customer service skills, with the ability to work effectively with diverse populations required.Excellent written and verbal communication skills required.Strong organizational skills and attention to detail required.Ability to maintain confidentiality and handle sensitive information with professionalism required.Proficiency with Microsoft office applications required, along with willingness to learn university systems.Basic understanding of- or the ability to learn international student processes, including immigration-related documentation (training provided).Preferred Qualifications/Skills:Bilingual ability (Spanish, Portuguese, or other language).Salary:$21.00 per hour.Other Personnel Services (OPS)College or Department:CGE: Finance & AdministrationLocation:Boca RatonWork Days and Hours:Monday - Friday, Part time between the hours of 8 a.m. - 5 p.m. up to 39 hours per week.Application Deadline:2026-03-09Special Instructions to Applicant:Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.APPLICATION DOCUMENTS REQUIRED:ResumeOFFICIAL SEALED TRANSCRIPTS REQUIRED:Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.PRE-EMPLOYMENT SCREENINGS REQUIRED:Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.REQUEST FOR ACCOMMODATIONS:Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at . To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.Florida Atlantic University is where your future begins.With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.To learn more about the vision and mission of FAU, please visit: In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (. To contact Recruitment Services, send an e-mail to .Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic's Office of Civil Rights and Title IX at 561-297-3004 or send an email to . To contact Human Resources, please call 561-297-3057 or email . For communications assistance, call 7-1-1.Clery Act Information (Consumer InformationVisit Florida Atlantic's Consumer Information (page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid.Florida Statute 1010.35 - Screening Foreign ResearchersPursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant's 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.

Created: 2026-03-04