VP Servicing Compliance

The Vice President - Servicing Compliance is responsible for supporting and promoting a strong compliance culture by collaborating with operational business partners as well as the Legal, Risk, and Audit Departments to provide expertise on regulatory compliance matters across all servicing business channels, including providing oversight for a compliance monitoring and testing strategy that is commensurate with the size, complexity, and scope of Company activities. This role ensures the company's operations comply with applicable federal and state laws, investor guidelines, and internal policies. The Vice President will develop and execute an annual compliance testing plan, direct directing resources, identify compliance risk and control weaknesses, and report findings to senior management. Principal Duties Develop, implement, and maintain an enterprise-wide compliance testing and monitoring program as well as any associated policies and procedures, to ensure compliance with applicable requirements, such as reporting, record-keeping, and customer due diligence requirements. Develop and execute the annual compliance testing plan based on regulator risk assessments and business priorities. Lead a team of compliance testing professionals in conducting independent reviews of mortgage servicing processes. Ensure testing activities are conducted in accordance with internal standards, regulatory expectations, and industry best practices. Develop and maintain testing workpapers, methodologies, and documentation to support findings and demonstrate adequacy of testing scope and depth. Review and validate management action plans and track remediation of compliance issues. Coordinate with other lines of defense (e.g. Internal Audit, Risk, Legal) and external examiners as necessary. Regularly report compliance testing results, trends, and emerging risks to senior and executive leadership. Stay current on changes in laws, regulations, and investor guidelines affecting mortgage servicing, and adjust test plans accordingly. Provide strategic leadership and coaching to the compliance testing team. Review and provide guidance to strengthen compliance-related policies, procedures, system controls, and training programs. Oversee development of corrective action plans in collaboration with the business to address potential compliance risk. Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties. Performs related duties as assigned by management.

Created: 2026-03-04