Senior Project Manager - Professional Services

Join our team as a Senior Project Manager in Professional Services, where you'll lead the charge in delivering exceptional customer service and overseeing complex project efforts lasting six months or longer. As a key representative of Red River, you will embody professionalism and responsiveness in your interactions. Your main role will be serving as the point of contact for customers while managing the daily activities of projects, which include planning, coordination, scheduling, and execution. Your mission is to ensure that projects are completed on time, within budget, and with outstanding customer satisfaction. Primary Position Tasks: Lead end-to-end delivery of multi-phase Professional Services projects from inception to closeout, adhering to PMO standards and processes. Maintain alignment on scope, level of effort, schedule, costs, and deliverables throughout the project lifecycle, ensuring readiness before work commences. Monitor project costs, labor hours, and progress against budgets, proactively identifying variances. Collaborate with Operations and Finance to ensure timely and accurate invoicing and financial reporting. Utilize approved project management tools to plan, track, forecast, and report on project delivery effectively. Employ Microsoft 365 tools (Outlook, Teams, Excel, and Copilot) for planning, analysis, communication, and reporting. Establish clear communication routines with customers, engineers, and internal stakeholders to ensure transparency and regular updates. Coordinate with peer Project Managers to manage cross-practice project scopes clearly defining ownership and responsibilities. Make informed project decisions within the approved scope, schedule, and budget, escalating threats promptly. Ensure all project documentation is thorough, precise, and audit-ready while mentoring other Project Managers in best practices. Manage expectations while tracking risks and benefits closely. Document project status, action items, and maintain updated project documents efficiently. Create impactful presentations and deliver content professionally. Develop and uphold standard operating processes within the team. Maintain necessary industry certifications as required. Perform other assigned business duties as necessary. Success Criteria: Management support and consensus: Engage all stakeholders, especially business leadership, to ensure alignment on project goals and success criteria. A strong plan: Construct a thorough project plan detailing roles and responsibilities to guide performance management and communication effectively. Effective communication: Foster multidirectional communication between the project team and stakeholders, ensuring all parties are informed and aligned. Scope control: Manage project scope meticulously to mitigate impacts on budget, schedule, and quality due to scope changes. Consistent methodology: Leverage lessons learned from previous projects to establish consistent practices for managing expectations and progress. Minimum Education/Certification/Experience Requirements: 6+ years of experience in project management or related fields. Bachelor's degree in management or equivalent experience. Familiarity with collaboration tools like Teams and WebEx. Proven success managing high-visibility projects and cross-functional teams. Experience with complex infrastructure and cloud projects. PMP Certification or Master's degree in Project Management. Certified ScrumMaster (CSM) designation. Additional relevant certifications such as PgMP, PMI-ACP, or ITIL are a plus. Knowledge, Skills and Abilities: Expertise in SharePoint, MS Excel, MS Word, MS PowerPoint, MS Project, and MS Visio. Demonstrated creativity and independent thinking. Highly organized and detail-oriented. Strong analytical skills with a focus on risk mitigation. Ability to produce quality work within established deadlines with minimal supervision. Professional interaction with coworkers, clients, and vendors. Capacity for collaborative teamwork while also thriving independently. Special Requirements: This position is remote but requires up to 25% travel to customer sites for project support. Basic Qualifications: U.S. Citizenship is required. Red River offers a competitive salary and benefits package along with an exceptional work environment. If you're ready to be part of an innovative team, we welcome your application and look forward to hearing from you! Equal Opportunity Employer Red River is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination or harassment based on any protected characteristic is not tolerated.

Created: 2026-03-04