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HRIS & Benefits Administration Specialist

Macerich - Phoenix, AZ

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Job Description

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career. About the Role: We are seeking a highly skilled HRIS Manager to lead the administration, optimization, and strategic use of our Human Resources Information Systems, with a primary focus on UKG (UltiPro). This role also supports benefits operations, particularly during open enrollment and in managing benefits-related billing processes. The ideal candidate will bring a systems-thinking mindset, strong technical acumen, and a collaborative approach to HR technology and operations. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. What You Will Do:HRIS System ManagementServe as the primary administrator for the UKG HRIS platform, including Core HR, Benefits, Payroll, Talent, and Time modules. Lead system configuration, upgrades, testing, and implementation of new features or modules. Manage HRIS-related projects including maintaining timelines, resource coordination, and stakeholder communication. Maintain data integrity, perform audits, and ensure accurate reporting across all HR platforms. Develop and deliver dashboards, analytics, and custom reports for HR leadership and business partners. Partner with IT, Payroll, and HR teams to ensure seamless integrations and data flows between systems. Train HR team members and end-users on system functionality and best practices. Act as a strategic partner to identify opportunities for process improvement and automation. Help ensure compliance with data privacy regulations. Troubleshoot and resolve employee issues related to UKG system access. Benefits SupportCollaborate with third party vendors to ensure accurate data exchange and file feeds. Support benefits billing processes, including reconciliation of carrier invoices and internal cost allocations. Troubleshoot and resolve employee issues related to benefits enrollment and system access. Coordinate system setup and testing for annual open enrollment, including plan configuration, eligibility rules, and employee communications. The Employer retains the right to change or assign other duties to this position What You Bring:Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field. 3+ years of experience in HRIS management, with at least 2 years of hands-on UKG (UltiPro) experience. Strong understanding of HR processes, benefits administration, and compliance requirements. Proficiency in data analysis, reporting tools, and system configuration. Experience managing open enrollment processes and benefits billing preferred. Macerich’s Total Rewards:Best-in-class benefits with affordable employee contribution levels Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually 401(k) match with immediate vesting Ability to purchase company stock at a 15% discount 24 paid volunteer hours and employer charitable match Employee Assistance Program Career-development resources Comprehensive wellness program including HeadSpace and ClassPass memberships And more… At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties. The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure. Who We Are:Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun. Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-04

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