Administrative Assistant

Who is LCMHA? LCMHA (Lenawee Community Mental Health Authority) provides or manages a full array of services to adults and children with mental health and/or emotional disturbances, persons with substance use disorders, and persons with developmental disabilities. Our mission is to create a path to resilience, recovery, wellness, and self-determination for these individuals. What would this job entail? The Administrative Assistant is the first point of contact for consumers, visitors, or others in person or by telephone. He/she/they provides general clerical and administrative support and assistance and performs additional administrative duties, as well as serves at the receptionist at either the main office or the Family Medical Center. The candidate will: Welcome consumers and visitors by greeting them, in person or on the telephone; answering or referring inquiries. Optimize consumers' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Manage agency workflow by working cooperatively with other administrative staff, ensuring that deadlines are met and work is completed correctly. Respond to questions and requests for information from staff and consumers. The qualifications for the position are: High school diploma or equivalent required; Associate's degree preferred. One year experience working in an office setting required; experience working in a health care setting preferred. Knowledge of CPT (Current Procedural Terminology) and HCPCS (Healthcare Procedure Coding System) codes, medical terminology, and medical record keeping is desirable. Bi-lingual candidates are encouraged to apply. The starting hourly rate is $19.64. The annualized salary for this position is $38,298 per year (based on a 37-1/2-hour work-week); the range is based on the number of years of service with the agency. The benefits package includes: Employees receive a generous paid leave benefit, and paid leave begins to accrue on an employee's first day of employment; an employee would receive about 24-1/2 paid days off in the first year. The number of paid leave hours an employee accrues is based on length of service; the paid leave time accruing increases after one year, five years, and ten years of employment. Employees receive scheduled annual salary increases, starting after one year of employment. Paid Holidays -- LCMHA observes 15 paid holidays per year; employees are eligible for paid holidays as of the first day of employment. Employees are eligible to enroll in comprehensive medical, dental, and vision insurance as of the first day of employment. Medical insurance: The employee premium contribution for the plan choices is dependent on the plan and coverage-level choice. Vision insurance: the agency covers 100% of the cost for all coverage levels; Dental insurance: the agency covers 100% of the cost for all coverage levels. Employees who have medical insurance coverage elsewhere are given a medical insurance opt-out payment (as of the first day of employment). Retirement Benefits: this benefit starts as of the first day of employment Long-Term Disability and Life Insurance (at no cost) - the agency covers 100% of the cost; benefits start as of the 91st day of employment.

Created: 2026-03-04