Data Governance Manager

Overview When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly-a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality. Responsibilities The Data Governance Manager is critical in ensuring the effective management, integrity, and security of our organization's data assets. The role will lead the development and implementation of data governance policies, procedures, and practices to optimize data quality, accessibility, and compliance. Collaborating with cross-functional teams, you will drive data governance initiatives, monitor data-related processes, and ensure alignment with industry standards and regulations. Responsibilities include but are not limited to: Data Governance Strategy: • Execute a comprehensive data governance strategy aligned with the organization's objectives. • Define data governance frameworks, policies, and procedures to ensure data accuracy, consistency, and reliability. Data Quality and Integrity: • Establish data quality standards, metrics, and processes to monitor and maintain data accuracy and consistency. • Collaborate with teams to identify data quality issues, root causes, and implement corrective actions. Data Catalog and Classification: • Classify data based on sensitivity levels and establish data access controls to safeguard sensitive information. • Catalog data sources with metadata according to standards. • • Work with IT and security teams to enforce data security measures and ensure compliance with data protection regulations. Data Standards and Documentation: • Define data naming conventions, data dictionaries, and metadata standards for consistent data understanding across the organization. • Maintain documentation of data governance policies, processes, and data lineage. Data Governance Framework Implementation: • Implement data governance tools and technologies to support data lineage, data cataloging, and data quality monitoring. • Lead the adoption of data governance practices across the organization, providing training and guidance to staff. Stakeholder Collaboration: • Collaborate with cross-functional teams including IT, legal, compliance, and business units to gather requirements and ensure data governance alignment. • Foster communication between data producers and data consumers to promote understanding and adherence to data governance principles. Compliance and Regulation: • Stay updated with industry regulations (e.g., CCPA, COPPA) and ensure data governance practices are compliant. • Work with legal and compliance teams to implement data privacy and protection measures. Data Governance Reporting: • Create and present data governance progress reports, data quality metrics, and compliance assessments to senior management. Continuous Improvement: • Monitor industry best practices and evolving trends in data governance to enhance the organization's data management capabilities. • Continuously refine data governance policies and procedures based on feedback and changing business needs. • Primary point of responsibility, accountability and activity for the assessment, improvement and governance of quality and ongoing fitness-for-purpose of an organization's critical data assets. • Data stewards are not owners of the data but rather serve as trustees to ensure adequate data quality is maintained so that data can effectively support business processes. • Engages with business leadership to quantify and articulate the business impact of data quality issues. • Assesses the current state of data quality within their scope of responsibility. • Establishes target goals for data quality improvement and identifies optimal approaches for resolving data quality issues to achieve targets. • Works within and beyond area of control to implement improvement approaches. • Identifies data quality metrics and executes data quality audits to benchmark the state of data quality. • Monitors, tracks and reports ongoing data quality levels. Evaluates and improves processes for investigating, documenting, and reporting unauthorized access or disclosure of personal information. • Develops, implements, and updates data related privacy policies, standards and procedures, and corrective actions as needed in response to complaints concerning the organization's processing of personal information. • Maintains and updates the IT Privacy Program Strategy in collaboration with legal and governance teams. • Creates and delivers privacy related training programs and anti-phishing awareness campaigns for all employees, contractors, and any appropriate third parties. • Responsible for privacy program risk assessments and resulting mitigation and remediation plans. • Maintains current knowledge of applicable data protection laws and accreditation standards. • Collaborates with the cyber security branch to lead discovery, prioritization, and implementation of privacy solutions. Level: A Manager (M3) manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: • Policy and strategy implementation for short-term results (1 year or less). • Problems faced are difficult to moderately complex. • Influences others outside of own job area regarding policies, practices and procedures. SKILLS • Proven experience in designing and implementing data governance frameworks, policies, and procedures to ensure data integrity, quality, and compliance • Strong understanding of data lifecycle, data quality, data lineage, and data classification • Familiarity with data protection regulations such as CCPA, COPPA, GDPR, and the ability to translate these regulations into actionable data governance practices • Demonstrated leadership and team management skills, with the ability to lead cross-functional teams and influence stakeholders at all levels • Excellent communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders and convey complex data governance concepts • Strong problem-solving and analytical skills to identify data-related issues, assess risks, and recommend appropriate solutions • Experience with data management tools, technologies, and data governance software • Experience in driving organizational change and promoting a data-driven culture within the company • Proven ability to manage and prioritize multiple projects simultaneously, ensuring on-time delivery and successful execution COMPETENCIES • Effective knowledge • Accountability and self-management • Teamwork and leadership • Communication • Innovation and problem-solving WORKING CONDITIONS/PHYSICAL DEMANDS • Ability to communicate effectively in English, both orally and in writing • Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading • Ability to sit for extended time periods • Sufficient manual skill for operation of PC keyboard and other standard office equipment • Ability to travel, including occasional overnight travel • Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects Qualifications 5-8 years of related experience; 3-5 years of leadership/management experience Does this position require a valid Drivers License? No Education Level General and business knowledge equivalent to a bachelor's degree About Us At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below. Company Culture is at Our Core If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us. What WE Believe Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships. Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones. Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly. Join a company that grows with you - personally and professionally Equal Opportunity Employer Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Overview We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate. The minimum salary for this position is: $119,000.00

Created: 2026-03-04