View Vacancy - Pro Consul, Consular, Miami

View Vacancy - Pro Consul, Consular, Miami The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require. Job Category Foreign, Commonwealth and Development Office (Consular Roles) Job Subcategory Consular Job Description (Roles and Responsibilities) Main purpose of job: The British Government's Consulate in Miami is offering an exciting opportunity to join the Consular Services as Pro Consul supporting the US and Canada Consular Networks. This is a meaningful role which supports and further develops the special relationship between the UK and the US - contributing to work shaping international diplomacy to make a real difference globally. The US and Canada Networks offer a unique career-enhancing opportunity and is committed to supporting its staff through a comprehensive benefits package- including generous leave, competitive insurance options, a top-tier 401(k) program, and access to world-class learning and development resources. We are committed to fostering a healthy work-life balance and supporting employee wellbeing through a structured hybrid working model that includes opportunities for remote work and flexible hours, where operational needs allow. In this role, you will be part of a dynamic international environment spanning the British Government's extensive network across the United States and the United Kingdom, which includes the Embassy in Washington, High Commission in Ottawa ,the UK Mission to the United Nations, multiple Consulates, and other Government Offices-comprising over 900 staff and supporting the work of approximately 30 UK government departments and agencies. As a US and Canada Network Pro Consul in the Miami Consular Section, you will contribute to strengthening UK-US collaboration in supporting British Nationals. Positioned within the Consular Section reporting to the CROM you will work closely with internal stakeholders such as Americas Consular teams, senior leadership and external partners including local authorities, law enforcement, correctional facilities, medical examiners, hospitals, morgues, and mental health facilities. We're looking for a candidate with excellent communication skills, both written and oral, including the ability to communicate at all levels. You will be required to spend a lot of time talking to British people and stakeholders. You will bring a strong ability to handle personal issues/information and deal with staff and clients in a friendly and sensitive professional manner. Roles and responsibilities: Pro Consul will be responsible for providing consular assistance to British nationals across the US Consular Network. Based in Miami, but with occasional travel across the region, the successful applicant will play a key role in front-line service delivery, stakeholder management, and outreach initiatives; making an effective contribution to the wider Americas Consular team. Printing emergency travel documents and processing requests for notarial services. Providing consular assistance in accordance with current guidelines, including visiting British nationals in hospital or in jail, and providing support to family members following bereavement, a child abduction or welfare issues, and providing advice and assistance following a rape or sexual assault. Keeping the respective Vice-Consul informed of developments in cases. Maintaining case files on the corporate database and managing them to a satisfactory conclusion. Liaising with US authorities, members of the public and their legal representatives, airlines and tour operators, and British Government Departments in order to achieve strategic goals. Maintaining close links with local authorities including, but not limited to, law enforcement, correctional facilities, medical examiners, hospitals, morgues and mental health facilities Level of language required: Proficiency in English Essential qualifications, skills and experience Essential on arrival: 3+ years of relevant work experience including working with the public (preferably to include previous consular or Government experience). Excellent communication skills, both written and oral, including the ability to communicate at all levels. Ability to handle sensitive consular cases and distressed customers in a calm, professional manner, managing expectations and seeking further guidance where appropriate. Superior problem-solving skills, sound judgement, attention to detail and the ability to remain calm under pressure. Ability to prioritise, effectively manage, and execute multiple tasks at once. Proficiency in Microsoft Office and use of online databases. Desirable qualifications, skills and experience Desirable skills / experience / qualifications: Previous customer service Managing or advising on complex personal situations, such as homelessness, domestic violence, imprisonment Understanding of US law enforcement, immigration, incident/crisis structure Required behaviours Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Working Together Application deadline 5 March 2026 Grade Administrative Officer (AO) Type of Position Full-time, Temporary, Fixed Term Working hours per week 40 Duration of Post 6 months Region Americas, Caribbean & Overseas Territories Country/Territory United States Location (City) Miami Type of Post British Consulate General Number of vacancies 1 Salary Currency USD Salary $24.21 Type of Salary hourly Start Date 7 April 2026 Other benefits and conditions of employment All selected candidates are subject to background checks and will require a security clearance prior to starting work. Eligibility You must have the right to live and work in the US in order to take up this role, whether in your own right or as a dependant, and be able to demonstrate that when required. If you are not a US citizen, dual US citizen or US Permanent Resident, it is your responsibility check your eligibility to work for a foreign government in the United States, and specifically to work in this role at this location, and provide proof of your eligibility via an Employment Authorisation Document or other relevant document when required. The UK Government does not routinely sponsor work visas; the job advertisement will state clearly whether sponsorship is available. You may refer to our website for additional information: Core Hours/Hybrid Working While many jobs in the US Network are able to offer flexibility in terms of working hours, core business hours are 09:30 to 15:00 (in the local time zone) Monday through Friday. Employees will be expected to work from office full-time during the first 90 days of employment. After this time employees may work from home no more than 40% of the working week, subject to operational needs. All working hours and hybrid working are position specific and subject to change at any time, without notice. If you have any questions, please address them with the hiring manager. Learning and Development The British Embassy and its US Network is committed to all employee's ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.). The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance. Unique Tax Rules Please note that the tax arrangements imposed by the US on staff working for foreign governments, as well as those imposed by the UK Treasury on British and dual nationals working for the UK Government overseas, are atypical. The UK Government cannot withhold taxes (including FICA) on behalf of a US taxpayer. Instead, a US taxpayer is required to file taxes as if they are self-employed, and a FICA allowance is granted for those required to pay the employer contribution. Certain categories of staff (for example dual UK-US nationals and some visa holders) who work at Consulates General are not subject to US taxes. For those not subject to US taxes the UK Government reduces gross pay to a level broadly equivalent to taxed net pay. There are also social security implications for dual UK-US nationals. Please keep all this in mind when looking at the salary and the benefits package. If you are offered a job with the UK's US Network you will be given further tax and social security information relevant to your personal circumstances and place of work; you are advised to consider this information and its impact on your circumstances carefully - potentially with the advice of a tax professional - before accepting a job. Additional information Closing date of receiving applications is before 23:55 (Local Time) on 05 March 2026. All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form. Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed. Appointable candidates who were unsuccessful may be placed on a 'reserve list'. If during the reserve period of 6months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate. Internal candidates must inform their supervisor before they apply to a different position. Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Created: 2026-03-04