International Student Services Assistant

Job Description The International Student Services Assistant supports the day-to-day operations of International Student Services (ISS) within the Cranwell International Center by providing front-line student support, administrative coordination, and immigration compliance assistance. This role serves as a primary point of contact for students and campus partners, supports office processes and records management, and assists with scheduling and special projects. The position also supports immigration-related processes as a Designated School Official (DSO), assisting with immigration document issuance, SEVIS record maintenance, and federal compliance and reporting requirements, including Optional Practical Training (OPT) and STEM OPT, under established procedures and guidance. The ideal candidate is organized, detail-oriented, and able to balance customer service and compliance responsibilities within a fast-paced academic environment. Here's what you need to know about the role: 1. You'll be joining the Cranwell International Center, a department that exists to articulate, advocate, and act in support of international students, amplifying their contributions to the Virginia Tech community and to the advancement of the university as more globally oriented and internationally connected. 2. You'll report to the Associate Director of International Student Services. This position is a part-time, calendar-year, non-student wage appointment. 3. You'll be primarily responsible for supporting the International Student Services team by creating a welcoming experience for students at the front desk, managing timely international student inquiries, and providing basic to intermediate immigration support under established guidelines. 4. You'll have the opportunity to grow through a developmental plan, with exposure to immigration advising, compliance processes, and student services operations. Required Qualifications • Associate's degree and/or equivalent related experience. • Demonstrated ability to work independently and manage competing priorities within a part-time schedule. • Demonstrated strong organizational skills and attention to detail. • Interest in learning about international student immigration regulations. • Demonstrated knowledge of, and experience with, professional office practices and procedures. • Excellent communication, organizational, and interpersonal skills to interact comfortably and respectfully with faculty, staff, and students of diverse cultural backgrounds. • Demonstrated proficiency in Microsoft 365 applications, particularly Outlook, in a professional setting. • Demonstrated ability to work independently and manage competing priorities. • Demonstrated professionalism in handling confidential and sensitive information. • Eligible for Designated School Official (DSO) designation or willing to obtain certification upon hire. Preferred Qualifications • Experience working in Higher Education. • Experience working with Banner, Sunapsis, and/or SEVIS. Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information $18 - $21 per hour Hours per week 30 Review Date 03/09/2026 Additional Information - The successful candidate will be required to have a criminal conviction check. - The successful candidate must be a US citizen or permanent resident due to export controls. - Unable to sponsor work visas. About Virginia Tech: Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto ofUtProsim(that I may serve), Virginia Tech is dedicated to serving inthe spirit of community, diversity, and excellence. We seek candidates who adopt and practice ourPrinciples of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all studentsExperience VTby demonstrating, supporting, and operationalizing ourAspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team! About Cranwell International Center (CIC) The Cranwell International Center provides a wide range of programs and services for international students, promotes the development of global and intercultural competence in all students, and positions the university as more globally oriented and internationally connected. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at 540-231-2010 or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061. If you are an individual with a disability and desire an accommodation, please contact Cristina Rosa Castaner at during regular business hours at least 10 business days prior to the event. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Created: 2026-03-04