Senior Director, IT, PMO

Job Description Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is currently seeking a Senior Director, IT, PMO, to join the Business Technology team. Position Overview: This position leads project management, business analysis, ERP administration, and ERP development. The ideal candidate is a detail-oriented person who adapts quickly and earns credibility and trust by building relationships and collaborating with leaders and delivers projects on time/budget. Fabulous Benefits: Medical, Dental, Vision, Retirement, Vacation, Holidays, Floating Holidays, Life Insurance, Free lunch on Wednesday, and much more Hybrid Schedule: 3 days in the office, 2 days remote Essential Functions • Lead and manage projects in support of applications and systems. • Support information collection from all supply chain partners to deliver on supply chain visibility objectives. • Work with IS and Departmental leadership and IS functional committees to identify and lead IT initiatives / projects. • Lead ERP administration and development team, working with business partners in the equipment and accounting teams to understand their needs and develop and/or implement solutions that meet their objectives. • Work with internal clients and team members to deliver results on-time/ on-budget. • Work with Vice President, Business Technology, to forecast needs, requirements, and future technology plan/roadmap. • Collaborates with Vice President, Business Technology and Department heads to approve, prioritize, budget, and schedule projects. • Use project management principles and methodologies to projects that span multiple functional departments. • Works directly with senior leadership to manage all phases of the project lifecycle, including planning, design, configuration, testing, implementation, documentation, training, and closure. • Monitors project status, while adhering to established project management policies and procedures, including meeting project budgets, accurate documentation, status reports, and following change management procedures. • Creates and updates detailed project plans that outline specific tasks that need to be accomplished to ensure successfully deployed initiatives. • Determines resource requirements and ensures that the project achieves the expected results on time/budget. • Coordinates project tasks and manages resources from start to completion, documenting significant variations from originally estimated timeline and costs. • Provides leadership and support by working with project sponsors and SMEs to analyze information, document critical processes, and identify improvement opportunities. • Identifies areas of risk, escalates and communicates as appropriate, develops risk mitigation strategies, and implements mitigation actions for the risks identified. • Meets with and presents to key executives and managers to coordinate meetings, assignments, and deadlines. • Facilitates complex team meetings involving business and technical resources. • Demonstrates credibility to ensure business and technology decisions are reached to support business goals and objectives. • Recommend process improvements that result in more efficient, cost-saving procedures for future projects. • Document, maintain and update system-level customizations as well as training documentation. • Assists with data cleansing, deduplication, and data maintenance efforts. • Test program release upgrades. • Establishes responsible deadlines and personal work plans. • Accept other like responsibilities as assigned. Education, Experience and Skills: • Bachelor's degree required. • 10+ years of IT/IS-related project management, business analyst experience. • Leading multiple projects simultaneously as a team lead or project manager implementing large-scale systems, with experience developing project plans and delegating and tracking tasks based on the plan. • 3+ years in a leadership role • Experience managing large projects (resources and budget) • Strong technical knowledge and supply chain understanding/experience • PMP certification completed or desire to pursue PMP certification. • Experience in using project management tools and methodologies, and a proven ability to develop successful collaborative working relationships. • Ability to define problems, collect data, establish facts, and draw valid conclusions - excellent analysis skills using scientific methods. • Must be able to proactively solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Proficiency in Microsoft Office/365 Suite • ERP, Data Warehouse/Business Intelligence Tools experience a plus • 2+ years of development experience (ex: light programming, scripting, querying) • Experience leading ERP administration (Netsuite, SAP, etc.) • Agile Methodology Knowledge of C# or VB .NET, ASP.NET MVC, ASP.NET Web API, ORMs such as Entity Framework, and Forms Applications • Experience with Data Warehouse / Business Intelligence Tools • Experience with MS SharePoint Online • Experience with third-party tool integration Key Competencies for the Position • Excellent communication skills at all levels of the organization • Excellent management skills • Motivated self-starter with a positive attitude • Excellent listening skills • Proficient in Microsoft Office Suite • Experience in Supply Chain / Food Service / Restaurant Technology Industry Key Interfaces • Information Systems Technology and Supply Chain Functions • RSCS Leadership Team • Yum! Brands Team Members

Created: 2026-03-04