Dispatch Scheduling Coordinator Remote Home Services

Mueller Landscape Inc. is a family-owned landscaping company serving residential customers throughout San Diego County since 1982. We are seeking a reliable and organized remote team member to manage daily scheduling and dispatch coordination for our field crews.This position is responsible for organizing schedules, coordinating service appointments, and ensuring crews have accurate information to complete their work efficiently. The ideal candidate enjoys working with schedules, solving logistical challenges, and keeping operations running smoothly.This is an operations-focused role with limited customer interaction related primarily to scheduling and service coordination.ResponsibilitiesManage daily scheduling and routing of field crewsCoordinate service appointments and estimate schedulingAdjust schedules based on weather, call-outs, and job changesCommunicate schedule updates to field crews and internal teamEnsure accurate job notes and scheduling information in CRMConfirm upcoming appointments with customers as neededMaintain organized daily dispatch notesAssist with schedule adjustments to maximize efficiency and minimize travel timeEscalate operational issues to management when neededRequirementsPrior dispatch, scheduling, or service coordination experience preferredStrong organizational and time-management skillsComfortable managing multiple schedules simultaneouslyAbility to work independently and make decisions within established processesExcellent written and verbal communication skillsReliable internet connection and quiet work environmentStrong attention to detailPreferred Experience (Strong Plus)Experience using Copilot CRM (now HomeWorks)Experience with service-based scheduling systems (Jobber, ServiceTitan, Housecall Pro, or similar)Experience working with landscaping, HVAC, plumbing, or other field service companiesAbout Mueller Landscape Inc.Mueller Landscape Inc. has provided landscape maintenance and irrigation services throughout San Diego County for over 40 years. Our focus is on long-term customer relationships, efficient operations, and professional service. This role plays an important part in helping our crews operate efficiently and keeping daily operations running smoothly.This is a remote position.

Created: 2026-03-04