Clerical Assistant 1

Salary: $17.38 Hourly Location : Franklin County, PA Job Type: Civil Service Seasonal Full-Time Job Number: CS-2026-43000-00101 Department: Department of Conservation & Natural Resources Division: CN Caledonia St Prk Complex Opening Date: 02/13/2026 Closing Date: 3/26/2026 11:59 PM Eastern Job Code: 00101 Position Number: 00297090 Union: AFSCME Bargaining Unit: A1 Pay Group: ST02 Bureau / Division Code: 00386303 Bureau / Division: CN Caledonia St Prk Complex Worksite Address: 101 Pine Grove Road City: Fayetteville, Pennsylvania Zip Code: 17222 Contact Name: OA, CE Section Intake Division Contact Email: THE POSITION As the primary point of contact for Caledonia State Park, you will be at the front-line operations of the park's entrance and ticketing systems. You will ensure that all patrons enter a safe, organized environment while maintaining strict adherence to Commonwealth financial and administrative protocols. Join us in keeping the lines short, the till balanced, and the summer vibes high. DESCRIPTION OF WORK In this position, you will provide clerical support to the park office and the pool ticket booth when it is operational for Caledonia State Park. As the primary point of contact for the public, this position manages the pool ticket booth, overseeing high-volume cash transactions and ensuring financial accuracy throughout the day. The role serves as a park ambassador, providing visitors with essential information regarding facilities, local attractions, and park regulations. Additionally, the position facilitates park accessibility by issuing disability parking permits and handles all incoming telephone and email inquiries, ensuring that visitor concerns are addressed promptly or directed to the appropriate management or ranger staff. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: This is a seasonal, full-time position with no healthcare benefits. There is not an option to buy into health care benefits. The season runs from approximately May 2026 until September 2026 at which time the employee will be placed on leave without pay. The employee will automatically be returned to employment approximately May 2027. This position performs duties that are routinely executed seven days a week and will be routinely scheduled to work weekends, evenings, and holidays as needed for park operations and to meet seasonal needs. Telework: You will not have the option to telework in this position. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSOther Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) The actual duties you performed Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. I have experience entering information into a computer using previously formatted documents or templates. I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of data you entered into the computer The actual duties you performed Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. I have experience greeting visitors, answering phone calls and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience How often you answered calls and from whom The types of emails you responded to (from internal staff or external customers) The actual duties you performed Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. Computer Printer Copy Machine Fax Machine Scanner Postage Machine None of the Above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. 10 WORK BEHAVIOR 5 Collects funds and issues receipts to assist customers. Levels of Performance Select the "Level of Performance" which best describes your claim. I have experience collecting funds and issuing receipts to assist customers, this was a routine function of my job. I have experience collecting funds and issuing receipts to assist customers, but this was not a routine function of my job. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience What types of funds did you collect i.e., cash, credit cards, etc.) The types of receipts you issued (cash register, permit receipts, etc.) The actual duties you performed Your level of responsibility Required Question

Created: 2026-03-04