Administrative Specialist II

Posting Details Posting Details Job # 042591 Department Code 23601-1011 Department Enrollment Management Job Title Administrative Specialist II Location Syracuse, NY Campus Syracuse, NY Commitment to On-Campus Experience Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy. Pay Range $24.50 - $27.86 Pay Determination Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses. Staff Level S5 FLSA Status Non-exempt Hours Standard University business hours 8:30am - 5:00pm (academic year) 8:00am - 4:30pm (summer) Hours may vary based on operational needs. Job Type Full-time Unionized Position Code Not Applicable Job Description Manage the day-to-day administrative operations for the VP, Enrollment Services and his direct reports of ten, who oversee departments of Enrollment Processing, Data Science, Enrollment Information Technology, Admissions Reporting, Undergraduate Admissions, Financial Aid and the Executive Director, Masters Recruitment and Admission. Enrollment Services totals 118 full-time employees. This high-level support position requires tact, discretion and exercising independent judgment. Education and Experience Bachelor's Degree or equivalent combination of education and relevant experience, preferably in an academic or administrative unit. Minimum of 3 years' experience with executive administrative support or office management. Skills and Knowledge Advanced knowledge of Microsoft Office Suite, including Outlook, Word, Excel and Power Point. Experience with Adobe Creative Suite and Acrobat. Ability to read and interpret documents, basic negotiation skills, organizational skills, verbal and written communication skills, ability to prioritize tasks and simultaneously manage multiple projects and prioritize among them independently. Working knowledge of Tableau/Data Insights and Excel. Advanced knowledge of PeopleSoft or related systems. Assumed high proficiency in general office tasks including but not limited to calendaring, organizing meetings, office equipment management, drafting correspondence and office and conversational etiquette. Responsibilities Reconcile and monitor budgets of various units within Enrollment Services. Process credit card statements, contracts and agreements along with paying invoices by entering requisitions into MySlice/PeopleSoft system. Process application refunds and application fees waivers for both Applicants and Schools/Colleges. Exercise an outstanding level of professionalism in providing administrative assistance to the VP, Enrollment Services and the following departments: Enrollment Processing, Data Science, Enrollment Information Technology, Admissions Reporting, Financial Aid and the Executive Director of Masters Recruitment and Admissions - including ability to exercise independent judgment, discretion, initiative, tact, and diplomacy in handling highly sensitive matters and maintain strict confidentiality. Complete credit card reconciliations, travel reimbursements and monitor budget expenditures, for various departments within Enrollment Services. Assist departments with travel arrangements, memberships and training. Assist Financial Aid and Admissions with ordering and processing of publication materials. Work with Offices and Departments to address scheduling needs. Prepare PowerPoint presentations, word documents and spreadsheets for the VP, Enrollment Services to use for meetings and presentations. Human Resources/Payroll: work with the AAF Office of Budget and Administration to enter PERs as requested. Set up Interviews with prospective candidates. Monitor payroll for departments that fall under the VP, Enrollment Services. Enter termination information into system for student employees. Oversee the annual staff Performance Review Process for Enrollment Services. Keep current on HR policies as they pertain to Enrollment Services staff. Physical Requirements Not Applicable Tools/Equipment Not Applicable Application Instructions In addition to completing an online application, please attach a resume and cover letter. About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEO Statement Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Respectful and Welcoming Community Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect. Quick Link Job Posting Date 02/18/2026 Application DeadlineFull Consideration ByJob Category Staff Message to Applicants

Created: 2026-03-04