Logistics Coordinator

Description As part of the M2 Operations team, this position will work in partnership with our Account Managers and/or Account Capacity Leads to focus on supporting their customer/carrier needs. The Logistics Coordinator will play an intricate role in building relationships with both internal and external contacts as needed. You will be handling calls, emails, processing orders, communicating updates with customers, carriers, Account Managers, and Account Capacity Leads you are supporting. You must maintain a strong knowledge of processes and services offered by M2 and have superior customer service skills. Who Is M2? M2 Logistics is a privately held logistics provider founded in 2001. M2 was formed and prides itself on meeting the needs of our customers through a relentless discipline of our core values. M2 has remained resolute in being large enough to leverage a complete suite of logistics services yet structuring the execution teams to remain small enough to offer a personal touch. The Position You will be handling calls, emails, processing orders, communicating updates with customers, carriers, and team members you are working with. Establish and nurture professional relationships with current and/or future customers and carriers Support new customer growth and acquisitions by developing relationships via phone/email communication Dispatching loads to carriers Order entry into TMS Tracking freight ad updating all parties needed (Internal and External) Understand and engage with M2 and 3rd party technologies Facilitate and identify billing issues/discrepancies with orders Support additional requests as they occur Why should you apply? Medical, Dental, Vision, Life Insurance, and 401K with company match. Advancement potential Fun and energetic work environment Work/Life balance is a core value of the M2 Logistics organization Lack of bureaucracy - more empowerment Pride in ownership Servant leadership - no barriers Caring/compassionate owners - trickle down effect On-site workout facility A really cool HR team you get to work with RequirementsHigh school diploma or equivalent; post high school education is preferred Minimum of 1 years of relevant transportation, or sales work experience preferred Ability to learn technology quickly and work with three to four different programs simultaneously Ability to work and prioritize tasks in a fast-paced environment

Created: 2026-03-04