Supervisory Program Analyst

Summary This position is located in the Office of American Citizens Services and Crisis Management (ACS), Directorate of Overseas Citizens Services (OCS), Bureau of Consular Affairs (CA), U.S. Department of State. The broad mission of ACS is to develop policies, procedures, and programs that provide guidance and direction to embassies and consulates on the provision of emergency and non-emergency services to U.S. citizens abroad. Duties Help Provides technical guidance and direction to Division staff in planning and carrying out the full range of ACS functions for the Division's assigned regional portfolio. Ensures responsiveness and consistency in the guidance provided by Division staff to consular officers overseas. Serves as the primary point of contact with senior CA management, White House liaisons, and Congressional staff for high profile cases or issues that fall within the Division portfolio. Ensures that the Division Country Officers identify, monitor, research and analyze significant developments, trends and issues affecting the delivery of citizens services and crisis management services in both the assigned regional area and globally. Represents the Office Director, Managing Director, and Deputy Assistant Secretary in the planning, development, and coordination of citizen services and crisis management strategies in meetings and conferences. Requirements Help Conditions of employment U.S. Citizenship is required. Incumbent will be subject to random drug testing. Must be able to obtain and maintain a Top Secret security clearance. Qualifications Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:Experience implementing agreements through international organizations and with individual foreign governments; Experience in producing public/media statements pertaining to complex policy matters on behalf of a federal agency and/or agency's senior-most officials; Experience in current international events and key foreign policy objectives of the U.S. government; Experience developing long-range strategies and independently applying this skill on the job. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or . If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Created: 2026-03-04