Program Coordinator

Job Description Summary: The Program Coordinator is a key member of the Head Start and Housing Leadership teams, responsible for implementing and managing evidence-based, whole-family services using the 2-Generation (2-Gen) model. This role reports to the Family Services Coordinator and provides oversight of service coordination, compliance, and infrastructure. Responsibilities include: Monitoring and ensuring compliance of activities. Tracking, reporting, and supervising data systems. Organizing and leading partner meetings. Developing metrics to evaluate programs internally and externally. Engaging parents in program design and oversight. Conducting case conference sessions to promote staff learning. Supervising the Internship Program and supporting adult daycare customers. Maintaining agency-wide systems for applications and referrals. Collaborating with Family Advocates, Home Visitors, Housing Counselors, Intake Specialists, and community partners to strengthen the whole-family approach. Position Requirements Summary:Education & Experience: Required: Master's degree in social work with state licensure. Degree inHuman Services or related field from an accredited institution. Preferred: Strong experience in nonprofit management. Supervisory or management experience. Licensed Graduate Social Worker (LGSW) in Maryland. Experience: 3-5 years providing professional case management and goal-setting services for families, adults, and children. Familiarity with caseload reporting, database systems, compliance, referrals, outreach, recruitment, and program monitoring. Experience working with toddlers and families. Five (5) years of social work experience. Technical Skills: Proficiency in Microsoft Word, Excel, Outlook, and other software applications for data retrieval, spreadsheet creation, and reporting. Professional Standards: Must always maintain confidentiality. Communication Skills: Ability to communicate effectively and professionally using tact and diplomacy in both written and verbal formats with coworkers, supervisors, customers, and vendors. Responsibilities and Duties: The Program Coordinator will manage and oversee the utilization of the Two-Generation (2Gen) approach within the Head Start and Housing Programs under key content areas: Housing Counseling, Male Involvement, Internship Program, and Home Visiting. Additional responsibilities include cross-training staff in other agency programs. Key Duties:Identify and recruit eligible families to participate in the Whole Family approach as a path toward self-sufficiency. Ensure priority access for the most vulnerable children and families. Engage families, assess needs, and develop individualized service plans. Provide information, referrals, and coordinate efforts to link families with appropriate resources. Track and monitor family goals and progress throughout the project period. Prepare timely weekly and monthly reports regarding 2Gen updates. Maintain systems, databases, and files ensuring data security. Participate in strategic planning using community needs assessments and internal data. Oversee student and family record policies and implementation related to 2Gen. Participate in annual audits and internal/external monitoring reviews. Assign coaches (Family Advocates, Interns, etc.) to families for mentorship and motivational support. Ensure field assignments align with course requirements. Cultivate partnerships and develop new relationships with colleges/universities to expand internship opportunities. Manage all aspects of the Agency's Internship Program, including recruiting, reporting, placement, training, and contract compliance. Participate in local, state, regional, and national training and networking opportunities. Internship Program:Cultivate existing partnerships and develop new relationships with colleges and universities to expand internship opportunities. Manage all aspects of the Agency's Internship Program, including: Recruiting and onboarding interns. Placement and training. Reporting and documentation. Ensuring contract compliance. Aligning field assignments with course requirements. Additional Responsibilities:Provide classroom/center support when needed. Deliver services to customers at Friendly Health Services (adult daycare), including: Developing personalized care plans. Assisting with daily living activities. Monitoring health and wellness. Facilitating social activities. Supporting mental and emotional well-being. Perform other duties as assigned. Licenses or Certificates:CPR and First Aid certification required. Valid Maryland Driver's License. Special Requirements:State and Federal Bureau of Investigation Criminal Background Check. National Sex Offender Public Registry Check. Physical examination and Tuberculin PPD Tine Test at hire and annually. Pre-employment, random, and post-accident drug and alcohol testing. Physical Demands:Effort Level: Moderate physical effort Requirements: Ability to lift preschool children or up to 50 lbs. unassisted. Active participation in programs for young children Tasks include: Lifting children Getting up and down from the floor Engaging in lively outdoor activities Moving furniture Application Instructions:Applications Accepted By:Mail: SMTCCAC, Inc. - Human Resources Department P.O. Box 280 Hughesville, MD 20637 Online: Required Documents:Completed application and resume. Applications and documents submitted with missing information will not be considered. Do not send applications via fax. An Equal Opportunity/Affirmative Action Employer

Created: 2026-03-04