Shift Supervisor

Join our dynamic team as a Shift Supervisor, where you will lead alongside providing exceptional service to our guests. As a Shift Supervisor, you play a crucial role in fostering enthusiasm among your restaurant team while ensuring a delightful experience for each guest. Benefits/Perks: Flexible schedules Competitive pay FREE meal on workdays Key Responsibilities: Develop People: Embody our People First promise, embracing and celebrating each team member while living our core values: People First, Respect Everyone, Impress Customers, Deliver Results, and Exemplify Integrity. Communicate effectively by engaging the team in regular huddles. Empower your team using our Yes I Can approach. Energetically creates a positive atmosphere in the restaurant, setting the team up for success. Coach and motivate the crew to achieve their best performance. Recognize team efforts using U-Rock and other recognition tools. Inspire commitment to goals and excellent performance among your team. Create Great Guest Experiences: Deliver an exceptional, friendly, and fast service experience that will make guests eager to return. Be a role model for creating memorable interactions with guests. Promote WOW service and foster a welcoming workplace. Excite the team during shift huddles. Identify and resolve service bottlenecks while monitoring speed of service. Ensure the restaurant is clean, welcoming, and meets guest expectations. Engage with guests through table visits in the lobby. Lead your shift by delegating tasks and following up with the crew. Act on guest feedback, celebrating successes and addressing concerns. Operational Routines: Help balance quality employee and guest experiences while achieving financial objectives. Assist the General Manager in executing Krystal's operating systems. Utilize shift tools to maintain our Quality, Service, and Cleanliness standards. Ensure accurate inventory management, waste tracking, and adherence to HACCP logs. Required Knowledge, Skills, and Abilities: Outstanding leadership and guest service abilities. Ability to thrive in a fast-paced environment. Strong communication skills to interact with guests, team members, and upper management. Effective problem-solving capabilities in line with our standards. Must be 18 years or older, and available to work all shifts, weekends, and holidays. Education and Experience: Previous restaurant experience is required. Physical Demands: Ability to lift up to 70 pounds regularly to move objects. Capacity to carry items weighing no more than 70 pounds. Frequent handling of product preparation tasks. Ability to kneel and follow safe lifting procedures. Consistently engage in lifting for inventory and stocking purposes. Additional Benefits: Flexible schedule Employee discounts Other perks

Created: 2026-03-04