SAP CRM Service Functional Analyst

Role:- SAP CRM Service Functional Analyst Location:- Santa Clara, CA (Onsite) Mode of Hire:- Full time Visa:- Visa Independent JD Senior SAP CRM Service Functional Analyst • Experience in business process definition, requirements definition, solution architecture • Experience with writing Functional Specs for RICEFW • Strong interpersonal, oral, presentation, and written communication skills. • 10+ years of SAP experience with a Bachelor's Degree Individual Accountabilities: • Strong results orientation (driving to deadlines, project goals, etc.). • Document clear and complete requirements for solutions of any scope and complexity. • Provide functional knowledge of SAP systems and data. • Implement necessary configuration within SAP CRM to meet business requirements • Ensure proper documentation is created for all projects/changes. SKILLS: Required • SAP CRM Service Management Experience • Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces • Business Process knowledge: • Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs • SAP Functionality: • Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects SKILLS: Nice to have • ECC Plant maintenance (PM) experience (nice to have) • ECC Project Systems (PS) Module and WBS elements (nice to have) is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .

Created: 2026-03-04