Administrative Assistant

Salary: See Position Description Location : Gaston County Department of Social Services, NC Job Type: Full-Time Job Number: 1158 Department: SOCIAL SERVICES Opening Date: 02/02/2026 FLSA: Non-Exempt Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Description Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens. The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community-spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self-sufficiency. An hourly salary range of $15.48 to $17.99 is anticipated for this position. Examples of Duties The duties listed below are not all that may be assigned but are those that are considered essential for an employee to perform. Utilizes multiple computer systems simultaneously to perform daily tasks, comprising of NC Fast, NC Child Welfare System, SIS/Central Registry, NCAOC-ACIS and VCAP, OLV, Laserfiche, Compass, Day Sheets, FC System, and Master Client Index. This includes processing research for Child Protective Services, Foster Care and Adoption social workers; to collect benefit and child welfare histories on clients, and criminal, civil, and RIL background histories on adult family members, residents, caregivers, and foster and adoptive parents. Performs data entry to update and maintain client information in Central Registry, Day Sheets, MCI and Laserfiche, to include client services, agency review dates, court dates, and client contacts to help ensure mandated guidelines. Assists social workers to obtain client and family records, birth and death certficates, marriage licenses, divorce decrees, immunization records, and medical records. Performs searches to find and locate client relatives and completes relative summaries for contact, along with family referral notifications. Maintains CFS case files for social worker cases; completes file set-ups, pulls and distributes files, scans case files for electronic storage, and completes purge of case files per County guidelines and State Retention Schedules. Directs clients to appropriate programs for services, directs callers and visitors to the appropriate staff, greets visitors, and maintain visitor logs. Provides back-up assistance to the Child Abuse Hotline. Receives, sorts and distributes incoming faxes and mail; prepares information for mailing. Works in file rooms to pull, file and purge records. Maintains state forms and supplies for use by social workers. Maintains Notary Certification to assist Social Workers with forms, documents, and DNA testing. Maintains office equipment, shred bins, and common office supplies. Must be available to work mandatory emergency shelters & other duties as assigned. Minimum QualificationsGraduation from an accredited high school or its equivalent. A minimum of 3 years experience involving word processing, computerized data entry, receptionist and records management functions. An equivalent combination of education and experience will be considered. Valid driver's license Notary is a plus. Additional InformationThe applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity. We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws. Gaston County will not sponsor applicants for work visas. Full-Time employees are eligible for the total compensation package which includes: Health, Dental and Vision Insurance Life Insurance Flexible Spending Accounts Retirement Savings Plans Pension 401K (with 5% county contribution annually) Flexible Work Schedules Professional Development Opportunities Discounted YMCA Membership Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as: Pro-Rated Sick and Annual Leave Professional Development Opportunities Local Government Retirement Plan Employee Assistance Program Half-Time employees are not eligible for benefits. To learn more details about the many benefits we provide view our Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you. 01 Do you have valid driver's license? Yes No 02 Which statement below best describes the highest level of education you have completed? High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree 03 Do you have at least three years of experience with word processing, computerized data entry, receptionist, and records management functions? Yes No Required Question

Created: 2026-03-04