Field Operations Manager

Benefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentJob DescriptionCOMPENSATION SNAPSHOT$65,000–$75,000 base salary + performance bonusesBonuses tied to job execution, crew efficiency, quality control, and customer experienceStrong performers can earn $80,000+ annuallyCompany vehicle, gas stipend, phone stipend, PTO, and benefitsThis is a field-based leadership role overseeing daily operations across residential and commercial exterior cleaning projectsWHAT WE’RE ABOUTI'm Ethan, CEO of Rolling Suds of Fairfield-Westchester. We're a fast-growing power washing company based in Westchester County serving residential and large-scale commercial clients.We care deeply about doing things the right way — holding ourselves to high standards and building great systems, strong crews, and awesome customer experiences.And that happens when we have the right people. People who run towards new challenges, taking on responsibility, and working with other people. We also know the best people don't want to be micromanaged or deal with corporate nonsense.So if you want a role where your decisions actually matter, where you’re trusted to run the field, and where performance is rewarded — you’ll fit in well.THIS ROLE IS FOR YOU IF:You like being in the field, not stuck behind a desk all dayYou take pride in running tight operations and clean job sitesYou expect a lot from yourself and your crewsYou’re calm under pressure and like solving problemsYou care about quality, safety, and customer experienceYou’re organized, decisive, and comfortable leading peopleYou want to grow into a bigger leadership role over timeTHE ROLE: OPERATIONS MANAGERAs Operations Manager, you are responsible for owning day-to-day field execution.You oversee crews, schedules, trucks, equipment, and job quality — ensuring work is completed safely, efficiently, and to Rolling Suds standards. You’re the bridge between ownership, technicians, and customers, and you have real authority to make decisions in the field.This is not a desk job, and it will occasionally involve working in the field. First and foremost, this is a leadership role with accountability and upside.WHAT YOU’LL BE DOINGOversee daily field operations across residential and commercial jobsSchedule and route crews to maximize efficiency and job completionConduct site visits and quality checks throughout the dayEnsure proper use of equipment, chemicals, and surface-specific techniquesTrain, coach, and hold technicians accountable to performance standardsResolve issues in real time: delays, quality concerns, customer questions, equipment problemsEnsure safety protocols are followed on every job siteBe responsible for truck readiness, inventory and equipment maintenance, and end-of-day proceduresMaintain clear job notes, photos, labor tracking, and operational reportingSupport continuous improvement of SOPs, workflows, and field systemsDeliver a consistently professional, 5-star customer experienceDAY IN THE LIFEReview the day's schedule, message customers, and active jobsMeet with crews to get prepped and adjust plans as neededVisit job sites throughout the day to inspect quality, troubleshoot issues, and support techniciansCommunicate with customers to keep expectations alignedTrack progress, document work, and prep for the next dayEnd the day knowing exactly where every job standsNo two days are the same — but the goal always is: run clean jobs, support the crews, and deliver excellent results that leave our customers so happy that they're telling all their friends about us.WHAT WE’RE LOOKING FORExperience in field operations, construction, trades, power washing, landscaping, or similar service businessesStrong leadership and communication skillsHighly organized with strong follow-throughComfortable making decisions without micromanagementTech-comfortable and willing to learn scheduling / CRM toolsValid driver’s licenseWHAT IT’S LIKE TO WORK HEREResponsibility, not micromanagementClear systems and standardsGrowth opportunityA team that takes pride in our workHOW TO APPLYSubmit your resume and a brief note about why this role is a fit for you. Selected candidates will be contacted for next steps.This role is ideal for someone who wants to lead from the field, build strong crews, and be a key operator in a growing business.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.

Created: 2026-03-04